Clerical - Office Support - All Medical Personnel

Position: Medical Front Desk

Job Description:

Greeting patients, provide excellent patient service to each patient either in the office or over the phone

Excellent knowledge and ability with regards to patient service skills, understanding of patient etiquette and personal appearance protocols of the practice.

Proficient in answering the phone and possess full knowledge on how to triage patients and place them into the daily schedule.

Take accurate messages and get them to the physician or other staff member according to their urgency.

Update existing patient information in computer, insurance and demographics

Scheduling appointments in multiple offices

Insurance Verification; Eligibility; Obtaining authorizations, for co-payments, deductibles and benefits, entering CPT and ICD codes into EMR, some experience with Medical billing is a plus

Check In-Check out patients

Maintain a clean front desk and reception area.Qualifications:

3 years of experience

Bilingual English/Creole or English/Spanish

Motivated with a pleasant manner and positive attitude

Must be dependable, punctual, organized, and have great work ethic.

MUST have Medical office experience, insurance verification, knowledge of medical billing a plus

Proficient with Electronic Medical Records (EMRs) and data entry skills

STRONG computer skills; EMR proficiency;

Energetic to be able to work in a fast paced environment, and TEAM player

Must have excellent problem solving skills - Punctuality a MUST

Superior organization skills and dedication to completing projects in a timely

Please reference Job number: 120226