Clerical - Office Support - All Medical Personnel
Central Florida, FL 32801
About the Job
Position: Bilingual Front Desk
Job Description:Make sure front office door is unlocked at start of shift and turn on lights. Answer phones. Schedule patients. Verify insurance or make sure the system has verified insurance. Confirm with patient what insurance they have and what plan. Request referrals/authorizations for office visits and procedures. Upon receipt of these referrals/authorizations input the information under the insurance tab in Mod Med. Make sure to put the amount of visits, body parts as well as cpt codes in the referral/auth section in Mod Med as well as in the patient s appt. Please link that referral/auth to the patient s appt in Mod Med. From the referral/auth please make sure you add the PCP to the patient s chart in Mod Med under the practice data section of Mod Med. Confirm appointment is for the body part on the referral/auth and make sure that is in the patient s appt sticky note. Review all incoming emails. Direct the emails to the appropriate person. Attach all patient information to the patient s chart and task the individual person as needed in regards to the fax. Receive all mail and distribute to the necessary individuals. Confirm that all patient s for the next 2 days have been confirmed. If not confirmed, call the patient to confirm or cancel patient prior to day of appointment. Mark appropriately in Mod Med. Print out faxes that require signatures and provide to the appropriate provider for signature. When received back, make sure signature on all pages and that there are dates and times if necessary, then fax back to the appropriate company. Check in patients and if new patient s make sure the kiosk is used. Confirm pharmacy and obtain insurance cards and photo id. Collect any copays, deductibles or coinsurance as required by insurance. Post all copays, deductibles or coinsurances collected into Mod Med as well as on daily tally. Do the daily close and submit to management. Receive list of patients from call coverage that need follow up appointments and call and schedule them. For hospital patients that are scheduled, please attach into Mod Med patients consult note and follow up notes from Dr. Shuler or our PA as well as any x-rays or operative reports. Make sure that the demographic page is also attached. For any patient that needs an x-ray prior to a scheduled appointment, please fax over a request for the body part the patient is seeing Provident Ortho for. Make sure front door is locked at end of work day and lights are off.Qualifications: High school diploma or GED Microsoft office: basic word, excel and outlook proficiency. Prior experience dealing with public on phone and in person. Medical Office experience required Experience with EPIC EHR required Prompt, dependable, takes ownership, flexibility and service oriented. Previous Administrative experience of 6 Months to 1 Year is highly desired. Bilingual - (English/Spanish) preferred
Job Description:
Please reference Job number: 186069
Source : All Medical Personnel