Claims Specialist - DWF

Why join us?:

DWF is a global company that provides integrated business and legal services. DWF Claims is seeking candidates for General and Professional Liability Claims Professional positions. This role is responsible for investigating, evaluating and resolving liability insurance claims. The role requires strong problem-solving skills and the ability to analyze liability, damages, coverage and develop resolution strategies.

Responsibilities:

• Investigate claims, develop and execute upon resolution strategies, which may include pursuit of risk transfer, mediation, and management of litigation.
• Assess coverage obligations including analyzing policy language to recommend and prepare written coverage determinations. Partners with coverage counsel, as applicable.
• Sets and manages timely and adequate reserves considering coverage, liability, and damages.
• Manage and coordinate litigation by hiring defense counsel and required experts, review of draft pleadings, litigation plans, budgets, and invoices.
• Document all contacts, communications, claim transactions, and otherwise maintain electronic claim files.
• Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants and business partners.
• Provides timely updates and responds promptly to inquiries and requests for information.
• Moves claims to closure and proactive claim handling and by collaborating with internal and external business partners, as appropriate, to develop, own, and execute a claim resolution strategy.
• Keeps leadership informed of significant risks and losses by projecting exposure and completing loss summaries and similar reporting.
• Prepares and presents claim status and evaluation to leadership.
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements.
• Prepare reports to management, clients, and other designated recipients- strong writing skills required.
• May represent the organization in mediations, court proceedings and other situations. Some travel may be required.

What will help you succeed in this role?:

• Undergraduate Degree or Paralegal Certificate
• Proficient in Microsoft Office (Word, Excel, Outlook, MS Teams)
• Minimum of 1+ years insurance or equivalent experience is preferred

What we offer:

The salary range for the role is $47,000-$58,00 USD per year.  This role is also bonus eligible. 

 

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) program with an employer match and financial support programs and resources: Life Insurance, Flexible Spending Accounts, Long Term Disability and EAP (Employee Assistance Program)

About us:

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

 

At DWF, we champion an environment where everyone is encouraged to be their authentic selves, fostering a culture that supports and celebrates the unique contributions and aspirations of all our colleagues. We are an equal opportunities employer that celebrates diversity. Our goal is to ensure a positive experience for all team members, providing necessary adjustments and support to enable everyone to reach their full potential. If there's anything you need to perform at your best, we're here to help.