Claims Analyst III - ApTask
Phoenix, AZ
About the Job
About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies—helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $16-$18/Hr
Job Description:
- The Claims Analyst III (CAIII) works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team.
- The CAIII also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.
- Strong Basic Math Skills
- Critical Reasoning/Thinking
- Attention to detail
- Ability to follow procedures
- Good verbal and written communication
- Follows written procedures and scripts
- Consults with team leadership and peers on case work
- Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
- Communicates immediately to leadership all obstacles to completing work
- Meets and exceeds departmental expectations for accuracy and productivity
- Contributes subject area expertise to determine processing guidelines and assess if standards have been met
- Utilizes documented team processes to ensure compliance with departmental standards
- Data entry and verification
- Drafts claimant facing communications based on guidance provided
- Communicates directly with claimants by phone or email
- Verifies data and processing requirements and makes corrections as necessary
- Other projects as assigned
- Has basic math knowledge
- Professional degree or equivalent experience
- Excellent attention to detail
- Strong communication skills, both written and verbal
- Sharp critical thinking skills with sound judgment
- Ability to sit at a computer workstation for long periods of time
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com