Claims Adjuster – Transportation Fleet Services - Sedgwick Claims Management Services, Inc.

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Claims Adjuster – Transportation Fleet Services

PRIMARY PURPOSE: Reporting to the Assistant Vice President, Transportation Fleet Services, the TFS Claims Adjuster, is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
• Maintains accurate records based on company standards and procedures, using company custom computer systems
• Identifies the need and co-ordination of task assignments utilizing field adjusters
• Reviews and interprets policy wording to confirm and apply coverage of losses
• Accurately and efficiently manages the billing for assigned files, within specified timelines
• Maintains an excellent working relationship with existing clients to further develop business

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

• On site Accident Scene, Property Damage & Cargo Survey investigations
• Serious bodily injury and fatality investigations
• Management of Environmental - Spill Response
• Loss mitigation and pursuit of salvage opportunities

QUALIFICATIONS:

Education & Licensing

• Committed to continuous education to keep up-to-date with all industry and legislative issues and changes
• Licensed as an adjuster in home province (Minimum Level 1 Alberta Insurance Counsel Adjusting licensing)
• Completed or enrolled in CIP program

Experience

• 3 to 5 year experience in Auto Physical Damage claims, handling Heavy Commercial Vehicles an asset
• Report Writing or Examining Independent Adjuster Reports
• Prior Independent Adjusting Experience an asset

Skills & Knowledge

• Out of Province and DCPD handling procedures
• Property and Cargo claims experience an asset
• Basic understanding of Heavy Equipment
• Proven adjusting, negotiating skills and analytical skills
• Excellent interpersonal and communication skills
• Advanced computer skills including office, outlook and web based applications

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.