Cisco Network Engineer-Princeton NJ - United Global Technologies

NO SUBS-US Citizen, GC or EAD 

Location is Princeton NJ

Remote work capabilities may be available some of the time up to 1-2 days per week.

Cisco Network Engineer

We are looking for a Network Engineer to design, implement, maintain, and support our growing hardware and software network infrastructure. You will be an integral part of our IT team that is responsible for the support of our network infrastructure and updates to devices that provide wired and wireless connectivity.

The Network Engineer is responsible for installation and maintenance of communication networks within the organization. Duties will include support for wired and wireless networks, support of network requirements for our experiments, and virtual private networks (VPNs).

Network Engineer is responsible for all IT networks that allow us to communicate both internally and externally. Your primary duties will include supporting upgrades of existing network architecture, maintenance of computer networks, hardware, software, and other related systems, facilitating remote user access to system resources, support of our experimental requirements, ensuring timely delivery of critical data, and replacing faulty network hardware components when necessary. The Network Engineer will be expected to install new systems to improve the company’s communication infrastructure while maintaining the upkeep of existing networks.

60% Providing network engineering support for infrastructure and customer facing applications:

• Support our projects and initiatives with network engineering requirements. These may include, but are not limited to our experiments, construction projects, hardware/software upgrades, and new cloud and on-premises software/applications.
• Support outages and failures as needed.
• Installation of cabling and equipment for new connectivity requirements and hardware upgrades.
• De-installation and clean-up of equipment and cabling that are no longer in production.
• Support for remote user access to computer resources.
• Troubleshoot wired and wireless network issues with available tools (NAC, Wireshark traces, etc). Areas of support include:
• Router/switch command line
• Wireless controllers
• Remote access VPN
• Review and respond to incoming trouble tickets.

15% Assume overall responsibility for remote access VPN systems.

• Provide second level support for remote access VPN user issues; serve as escalation point for our help desk.
• Work with cyber team to implement changes to features and functionality as needed.

10% Provide primary network support for voice over IP (VOIP) telecommunications systems.

• Respond to VoIP phone and server outages.
• Troubleshoot user phone issues on our network. Verify connectivity, server to phone communications, including the use of Wireshark.
• Assist the telecom engineer in support of new projects and initiatives.

15% Update internal and external documentation

• Project documentation for experiments and our infrastructure initiatives.
• Network diagrams and procedures.
• Spreadsheets.
• Databases.
• FAQs.

• Other related duties may be assigned.

Education and Experience:

• A bachelor's degree in a computer related field, such as programming, computer science, engineering, or other related degree. Equivalent training and work experience may also be taken into consideration.
• Must have demonstrable, hands-on prior network engineering experience in the field, either working with IT systems or in network administration.
• Aiming for candidates with at least five years of experience working within a Network Engineer role or related IT support role.
• Experience in wireless standards, protocols, and equipment as well as specialized wireless technologies, including the use of Wi-Fi test/heat mapping equipment.
• Demonstrable experience with basic routing/switching technologies, wireless, VoIP, VPN, SNMP management, and data mirroring required.
• Linux scripting, IT automation tools, DNS/DHCP management (Infoblox), and experience with migration to IPv6 is a plus.
• Must be a team player with good interpersonal skills.
• Strong communication and writing skills are also a must.
• Must be able to simultaneously work on and manage multiple projects.

CCNA or equivalent knowledge required.