Cisco Network Engineer - Southern Research

Network Engineer 

General Statement

The  Network Engineer will be responsible for managing the network infrastructure which includes: architecture, implementation and support of production LAN/WAN and Telecommunications infrastructure for Southern Research.  The candidate will need to demonstrate a high degree of initiative with minimum supervision using the latest networking technologies to develop and implement high available solutions that meet business needs.  It is also expected the Senior Network Engineer will stay up to date on the latest technology, security and best-practice guidelines in order to make recommendations for enhancements in the technological environment.  Periodic on-call will be required to support and minimize impact to the day to day business operations and travel will be minimal.

Primary Functions and Responsibilities

• Design, setup and configure complex networking that supports open or secured access and the ability to support voice and video applications.
• Ability to gather complex network requirements to be used in creating highly resilient and scalable network designs.
• Capacity planning and performance tuning of enterprise-level systems/network infrastructures.
• Align systems/network infrastructure goals to organization needs.
• Ability to conduct in-depth research into issues and technologies as required and recommend preferred hardware and/or solutions.
• Document detailed design documents such as Visio diagrams, architecture definition documents, IP allocations, device descriptions and narratives describing the function of the design.
• Assist in the design of multi-server environments including IP address schemes, DNS, WINS, Ether-Channel (Bonding), etc.
• Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems.
• Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities.
• Ability to work in a team-oriented, collaborative environment, and use experience and judgment to accomplish goals.
• Engage with vendors to procure hardware and provision telecommunication WAN circuits
• Managing assigned projects and program components to deliver services in accordance with business objectives.
• Provide mentorship by sharing knowledge and building redundancy within the team.
• Lead and/or assist in technology evaluations, proof-of-concept, and implementations.
• Work across teams to assist in determining strategic direction to enable business goals.
• Manage network equipment lifecycles, provide notifications and budgetary cost for EOL equipment.

Citizenship

• This position requires US Citizenship.

Minimum Qualifications

• 5+ years of experience as a Sr. Network Engineer designing and implementing medium-to-large scale WAN/LAN networks.
• 5+ years of extensive knowledge of enterprise network technologies, including but not limited to core switching, firewalls, edge and core routing, wireless, VLANS, DMZs, IDS/IPS, network load balancing, VPN, etc.
• Mastery of TCP/IP, IP Security protocols (IPSec, SSL, TLS).

Preferred Skills

• Information Technology Infrastructure Library Framework (ITIL) knowledge is a plus.
• Cisco Firepower Firewall experience. 
• Cisco wireless network experience. 
• Knowledge of core server technologies including virtualization layer, blade server systems, SAN storage, virtualization software, high availability configurations, etc.
• Knowledge and experience with VMware and Windows systems is a plus.
• Bachelor's degree in Computer Science, MIS, Information Technology or related discipline.
• Current CCNA and/or CCDA certification a plus.
• Cisco Certified Network Professional (CCNP) certification a plus.
• CCSP, CCIE or relative Industry Standard Certification a plus.

Interpersonal Skills

• Requires a high degree of organizational and project management skills.
• Excellent communication skills, both written and verbal.
• Must possess effective communication skills both written and verbal.
• Must be able to work under stress with short timelines.
• Ability and affinity to succeed in a fast paced environment while multi-tasking.
• Ability to manage time effectively, multi-task and adapt to changes quickly in a fast moving environment.
• Able to work a flexible schedule, weekends, holidays or on call as needed.
• Friendly presence and helpful attitude; good interpersonal & presentation skills and ability to work well with others.
• Ability to provide technical support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
• Exercise patience and professionalism during stressful situations.
• Must be a team player and cultivate partnerships within the organization.

Core Values

Integrity – We adhere to a code of sound ethical behavior that builds trust and confidence in all we do.  We clearly communicate expectations and provide reliable results and candid feedback to our employees, customers and stakeholders.

Safety & Environment – We are environmentally conscious, safety first organization.  We value our employees and our planet and conduct our business consistent with that priority.

Excellence - We understand and consistently meet or exceed our internal and external customer's expectations.  We are accountable for timelines, quality and cost.

Individual & Community Focused - We promote an open, collaborative and supportive environment by respecting the rights and contributions of every individual.  We openly communicate information and ideas to our stakeholders: customers, employees, and the larger community.

Innovation - We explore ideas and created solutions to global needs.  We use science and engineering to solve the world's most difficult problems.

Job Specific Behaviors

Relationship Orientation – Develops positive relationships by making others feel their concerns and contributions are important.

Continuous Learning – Proactively seeks performance feedback and identifies approaches to improve personal and others performance and learning.

Tolerance for Stress, Ambiguity & Change – Demonstrates flexibility in applying different approaches to changing work demands.

Effective Communication – Creates a team environment in which information flows freely and decision making is based on a win-win philosophy.

Customer Focus –Responds to customer's needs in a manner that provides added value and generates significant customer satisfaction.

Compliance – Applies an understanding of legal precedents, policies and practices to protect the interests of the organization.

Cross-team Collaboration – Ensures integration and cooperation across organizational boundaries.

Service Development, Delivery, Refinement and Quality – Manages service delivery to ensure high levels of customer impact and satisfaction.  Constantly focuses on the continuous improvement of services and processes.

Work Environment & Conditions

This position is typically found in an office setting.

Certifications, Licenses & Registrations

Career Progression

Promotions are tied to demonstrated competencies, job performance, and position availability.