CHS Policy Management Specialist - Cayuga Health System

Policy Management Specialist

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

The CHS Policy Management Specialist will provide support to the Policy Management and Nursing Education Programs for Cayuga Health. The Specialist assists operational leaders in enhancing their policies and standard operating procedures across the continuum of care. Supports the Nursing and Patient Care Services education programs by performing quality assurance of practice against policies. The Specialist assists the Program Manager of Clinical Regulatory and Policy Management with the operational functions of the program.

The role assists the Manager of Nursing Quality in the implementation of evidence-based practices affecting nursing practice and with the Executive Director of Nursing Practice for Outpatient sites. Assists in the development of education and training. Partners with nurse leadership, nursing staff, providers, families, and caregivers to review incidents that require a need for policy development in order to maintain safe, timely, effective, efficient, equitable and patient-centered care.

Roles and Responsibilities:

• • Situational Leadership: Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
  • Project Management/Change Management: The Policy Specialist will be essential in assisting in the execution of policy implementation alongside operational leaders and ensuring that policies are integrated effectively (i.e. - committee reporting, workflow development, education, etc.)
  • Regulatory/Accreditation: Identify, assess, and assist in the development of policies that enable the organization to mitigate regulatory risks and address gaps in practice. The Specialist will be the liaison for all operational leaders to DOH visits or accreditation surveys and will work with Staff Development and Nursing Education to ensure all relevant staff members have signed off policies.
  • Record Keeping: Supports the Regulatory and Policy Management committees that support the program by ensuring that record keeping and minutes are following the appropriate chains of custody for reporting.
  • Performance Monitoring: Monitor and report on the progress of policy management.
  • Team Leadership: Provide guidance and support to operational leaders on development of policies and practice. The Specialist facilitates workgroups and is comfortable leading interdisciplinary teams in achieving consensus.
  • Training and Development: Identify training needs and opportunities for staff to enhance their understanding and skills associated with policies.

Required Skills and Experience:

• Education: Education and experience may be considered interchangeable on a year-for-year basis. Licensed Practicing Nurse (LPN), Registered Nurse (RN) or clinical experience (Lab, Pulmonary, etc.) preferred but not required.
• Experience:Minimum of 2 years working in a position where there was significant coordination as it pertains to policy management.
• Licensure: Certified Professional in Patient Safety (CPPS) within 2 years of hire.

Preferred Skills and Experience:

• Previous experience working with regulation, change management and policy management.
• Skills, Knowledge, & Abilities: Excellent relationship management, Strong written and oral communication skills, Critical thinking and creative problem solving
• Demonstrated ability to manage multiple and sometimes competing priorities, Strong analytical skills and experience with data analysis, metrics, and reporting
• Knowledge of quality management principles.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects.
• Sitting most of the time, with walking and standing required only occasionally.

Location and Travel Requirements:

• Work location: In-person/ Hybrid
• Travel: Required within the various CHS locations, including Cayuga Medical Associates Clinics.

Pay Range Disclosure:

• $55,000 to $75,000 per year

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.