Chill Crew Member - Dairy Queen
Westland, MI 48185
About the Job
$12 to $15 an hour
We strive to create positive memories for all our fans, so we are looking for a cheerful, energetic Crew Member/Chill Staff who is passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast-paced environment while providing excellent customer service, we would love to hear from you.
Applicants should be able to assemble and present completed treat orders, including stocking, cleaning, and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.
Report to: Management Staff and Shift Leaders
Benefits:
• Flexible Schedules
• Starting at Salary: based upon experience and availability.
• 50% off meal per shift. Full time it's free.
Requirements:
- Evening shifts must be of age to work until 12:30am. (Close is 11:00pm)
- Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area.
- Must perform under pressure in a high-volume restaurant, including moving and responding quickly for long periods.
- Travel quickly in the customer service area as much as three times for each customer up to as many as 40 customers per shift hour. Must be able to work in and out of different temperature ranges. We are handling food/drinks/treats and food/drink/treat products constantly—the capability to stand for long periods.
- Ability to lift to 50 pounds. Interact with the public and co-workers constantly during shifts.
- Clean up after all kinds of messy situations.
- Must be able to read order monitors.
- Recall and communicate products and contents.
- Practice established food handling procedures and met any local health regulations.
- Exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.
Function:
- Communicate quickly and politely with co-workers to ensure the correct order is served to the customers.
- Prepare treat products following restaurant, health, and safety standards and procedures quickly and accurately.
- Be pleasant and alert to customer needs.
- Properly and safely operate and maintain restaurant equipment, including related chill equipment, while following all health and safety standards.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
- Clean work area, organize and stock needed items. Move various treat, paper, and cleaning items from other sections (or outside the building) to the immediate work area.
- Stocks and executes proper rotation of products.
- Completes assigned prep work for stocking and set up of the chill area.
- Controls food production process.
- Breaks down and cleans the chill area thoroughly at the end of every day as assigned by a manager or shift leader.
- Wash counters, tables, restrooms, and trash receptacles; gather trash and remove it from dining/service areas to the proper case; sweep, mop, stock, and perform other cleaning tasks.
- Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
- Informs immediate supervisor promptly of all problems or unusual matters of significance.
- Performs other duties and responsibilities as requested by management staff or shift leaders.,,
Dairy Queen® (DQ®) franchisees, employees, and crew members have been focused on creating positive memories for all who touch DQ® for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant