Chief Risk Officer - San Francisco Federal Credit Union

Who Are We?

With an "A" health rating and solid year-over-year growth, San Francisco Federal Credit Union’s (SFFedCU) membership is now over 45,000, with assets surpassing $1.4 billion and branches located in San Francisco and San Mateo County. Continuing along its highly successful growth trajectory, SFFedCU is seeking a Chief Risk Officer who is ready to make a difference to this transforming, growth oriented and locally based credit union.

Position Summary

The Chief Risk Officer (CRO) is the senior executive responsible for overseeing and managing all aspects of risk within the organization ensuring the safety, soundness and regulatory compliance of the Credit Union. This role involves strategic leadership in managing credit risk, operational risk, compliance risk and overall enterprise risk management across all business functions. The CRO will lead the risk management team, providing oversight for credit and risk management, participations, BSA (Bank Secrecy Act) compliance, collections and operational risk management. The CRO will work closely with the executive team to develop risk policies, procedures and ensure a robust risk management framework.

Key Responsibilities

Credit Risk Management

• Oversee the credit risk management program, ensuring the credit union maintains a sound loan portfolio in line with established risk tolerance and regulatory guidelines.

• Provide leadership in credit policy development, monitoring of loan performance, and implementing mitigation strategies for credit risk.

• Supervise the credit risk team, conducting regular portfolio reviews, credit underwriting standards and risk-based pricing strategies.

Participations and Investments

• Lead the Credit Union’s participation loan portfolio, ensuring proper due diligence, structuring, and risk assessment of participations and investments.

• Monitor and report on the performance of participation loans and manage associated risk levels across the organization.

BSA Compliance

• Ensure compliance with all BSA/AML (Anti-Money Laundering) regulations and oversee the Credit Union’s BSA/AML program.

• Collaborate with internal audit, legal, and compliance teams to maintain up-to-date policies, procedures and training programs.

• Provide regular updates and reports on BSA compliance to the Board of Directors and regulatory agencies.

Collections Management

• Oversee the collections function, ensuring effective recovery strategies are in place for delinquent loans and managing charge-off and loss prevention strategies.

• Establish and monitor key performance indicators (KPIs) for collections and recovery performance, ensuring alignment with overall risk management goals.

Operational Risk Management

• Lead operational risk management, ensuring the development and execution of operational risk frameworks and processes across all departments.

• Oversee business continuity planning, disaster recovery strategies and internal controls to mitigate operational risk.

• Conduct regular risk assessments, identifying emerging risks and developing strategies to mitigate them.

Risk Governance and Reporting

• Work closely with the executive team to develop and implement the enterprise risk management (ERM) framework and ensure risk assessments are integrated into business planning processes.

• Report regularly to the CEO, Board of Directors and relevant committees on risk exposures, strategies and mitigation efforts.

• Ensure the risk management framework complies with all relevant regulations, laws and best practices for financial institutions.

Team Leadership and Development

• Lead, mentor and develop a high-performing risk management team ensuring they have the resources and expertise needed to manage the Credit Union’s risk profile.

• Foster a risk-aware culture across the organization, promoting risk education and awareness at all levels.

Who Are You?

• Preferably a minimum of ten (10) years of progressively responsible experience in risk management within the financial services or credit union sector with at least five (5) years in a leadership role.

• Bachelor’s degree in Finance, Business Administration, Risk Management or a related field. A Master's degree or professional designation (e.g., FRM, CRM or CPA) preferred.

• In-depth knowledge of credit union operations, financial products and relevant regulatory requirements (e.g., NCUA, BSA/AML, etc.)

• Proven experience in managing credit risk, BSA/AML compliance, participations, collections and operational risk.

• Experience in implementing and managing enterprise risk management (ERM) frameworks.

• Strong analytical, decision-making and problem-solving skills.

• Excellent leadership, communication and interpersonal skills with the ability to collaborate effectively at all levels of the organization.

• Ability to manage multiple risk-related functions while maintaining a strategic focus on long-term goals.

• Proficient in risk management software, financial modeling and reporting tools.

• High level of integrity and professional ethics.

• Strong organizational and time-management abilities.

• Ability to work under pressure and handle sensitive information in a confidential manner.

• A proactive and strategic mindset with a focus on continuous improvement and risk mitigation.

Why Join Us?

Our compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) Plan, profit sharing, competitive compensation, annual bonuses as well as tuition reimbursement.

San Francisco Federal Credit Union is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.