Chief People Officer - PrideStaff

Job Title: Chief People Officer

Location: Wilmington, DE

Full-Time, Exempt

Salary Range: $140,000- $180,000 Commensurate with Experience

SUMMARY:  

Reporting to the President and CEO, the Chief People Officer serves as a member of the Association leadership team providing strategic direction to all HR functions and leads efforts to position the organization as “a great place to work”. The position is specifically responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization in the areas of recruitment, performance management, training, compensation, benefit administration, policy administration and HR-related compliance. The Chief People Officer will be a leader in driving and sustaining a vibrant cause-driven culture that increases the engagement and performance of all staff. This will also require modeling the core values of caring, honesty, respect, and responsibility as well as being a trusted business partner for multiple stakeholders.

RESPONSIBILITIES:  

• Drives "best-in-class" talent recruitment and talent acquisition strategies that attract and attain top talent.

• Leads the development and implementation of strategies for employee onboarding, longboarding, performance management and professional development.

• Reduces legal risks for the organization by ensuring compliance with federal, state, and local laws and regulations related to employment matters.  Provides leadership to ensure the employee handbook is up-to-date and reflective of all applicable laws, regulations, organizational policies, and benefits.

• Provides leadership as the organization's internal control point for all staff issues related to ethics and behavioral issues.  Provides management with coaching and support to mitigate or resolve issues.

• Ensures that all job descriptions at all levels of the organization are written in compliance and  appropriately.

• Provide consultation to branch staff on all HR matters.

• Leads the HR team in creating an inviting, cohesive, effective and efficient team. 

• Maintains an effective level of organizational literacy including company goals, mission, financial position, strategy, competition, technology and culture.

• Oversees the development of and manages annual budgets for the department.

• Completes process on workers' compensation, unemployment, insurance, and disability claims.

• Oversees benefit administration working with a third-party vendor to select best options for the organization on an annual basis.

• Manage employee feedback mechanisms, such as surveys, focus groups, exit interviews, and analyze the data to identify trends, issues, and opportunities for improvement.

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management and employment law.

ACCOUNTABILITY/DIMENSIONS OF POSITION:  

• Direct supervision for 3 full-time staff, part-time staff, and other seasonal employees.

• Fiscal responsibility for department budget

• Personnel:  provides support and strategic direction to the 200 full-time and 2,000 part-time and seasonal staff.

• Leadership for the HR/Compensation Board committee

• Participation in following committees:  Association Board of Directors, Senior Leadership Team and Executive Leadership Team.

• Leadership to various Association events, including All Staff meeting, various training meetings and the Annual Meeting. 

MINIMUM QUALIFICATIONS:

• Bachelor's degree in leadership development, organizational development, human resources or related field

• 10 years progressive experience in one of the following related fields:  leadership development, organizational development or human resources in a dynamic and challenging environment with multiple branches/units as key stakeholders.

• Demonstrated experience as a strategic business advisor/partner working with all levels of an organization in a dispersed business environment.

• Deep knowledge of all HR functions, specifically experience administering an array of talent management functions and processes including recruitment, engagement, compensation, benefits design and delivery, performance management and learning and leadership program delivery.  

• Strong command of HR technology and software

• Excellent communication skills, strong interpersonal skills, change management, presentation and negotiation skills serving a diverse community.  

• Current knowledge of employment trends and the potential impact on organizational strategies and goals. 

• Knowledge of principles and practices of employee relations, necessary to achieve compliance with federal, state, and local regulations and Board adopted policies of the Association.  

• Demonstrated experience leading and managing others.

PREFERRED QUALIFICATIONS:

• 5 years experience in a senior management role

• Master's degree

• SHRM Certification or similar certification

• Multi-lingual

Compensation / Pay Rate (Up to): Per Year