Chief Operations Officer - Bus - North County Transit District

Under general direction from the Chief Executive Officer, the Chief Operations Officer – Bus is responsible for providing a safe and efficient transportation system by planning, organizing, and directing NCTD’s Bus Operations and Maintenance Division.

Distinguishing Characteristics 

This position is NCTD's lead for the development and oversight for bus, ADA paratransit, and specialized transportation contract management or if NCTD directly operates bus, ADA paratransit, and specialized transportation in the future. This position  impacts NCTD's organizational success by providing management oversight of the day to day for the specified transit functions; guiding long-term decisions regarding the provision of public transportation with insight into operational/functional impacts; effectively managing the operating resources and capital assets while providing efficient transit service; and ensuring that key business functions are aligned to support those operations.   This is an at-will position in accordance with the Employee Handbook.

Supervision Received and Exercised

The Chief Operations Officer – Bus reports to the Chief Executive Officer and is responsible for the direct and/or indirect supervision and management of all bus operations and maintenance services. This includes both NCTD employees and/or contract employees.  This is a proactive, leadership position that ensures that NCTD’s operations achieve, and maintain the safest, most effective, and efficient services possible.  Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultants’ facilities, and other locations as required.  Due to the nature of transit services job duties necessitate working beyond normal office hours including evenings, nights, weekends, and holidays to ensure optimum service delivery.