Chief Operating Officer - QCMS - Leap Brands

Position Overview:

As the COO you will be a key executive leader responsible for shaping the company's operational landscape. This role requires a visionary leader with a proven track record in building successful strategies, implementing robust infrastructures, and overseeing day-to-day operations. If you are ready to play a pivotal role in a high-growth company, we invite you to be a part of our dynamic team.

Responsibilities:

1. Strategic Development: Collaborate with the executive team to formulate and execute a comprehensive operational strategy aligned with the company's franchised restaurant expansion goals.

2. Infrastructure Building: Lead the development and implementation of infrastructure, processes, and systems necessary for efficient and scalable operations.

3. Franchise Operations: Oversee the establishment and ongoing management of franchised restaurant operations, ensuring consistency, compliance, and excellence across all locations.

4. Process Optimization: Continuously evaluate and optimize operational processes to enhance efficiency, reduce costs, and improve overall performance.

5. Team Leadership: Build and lead a high-performing operations team, providing guidance, mentorship, and fostering a culture of collaboration and accountability.

6. Financial Management: Work closely with finance and other stakeholders to manage budgets, control costs, and ensure financial success in line with private equity expectations.

7. Performance Metrics: Develop and implement key performance indicators (KPIs) to measure and report on operational performance, providing insights for continuous improvement.

8. Compliance and Quality Assurance: Ensure that all operations adhere to industry regulations, quality standards, and the brand's operational guidelines.

9. Risk Management: Identify potential risks and develop mitigation strategies to safeguard the company's operational interests.

Qualifications:

• Proven experience as a COO or in a senior operations leadership role, preferably in the restaurant industry.
• Demonstrated success in building and scaling operational strategies and infrastructures.
• Strong leadership and team-building skills with the ability to inspire and motivate teams.
• Financial acumen and experience working in a private equity-backed environment.
• Excellent communication and interpersonal abilities.
• Bachelor's degree in Business, Operations Management, or a related field; MBA is a plus.

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