Chief Operating Officer - Visit KC

Also see attached position profile description

SUMMARY

Responsible for implementing and directing the mission, core values and policies of Visit KC as established by the President/Chief Executive Officer and Board of Trustees. Oversees day-to-day operations, including preparing operating budgets, managing strategic plans, fostering a healthy and productive work environment, strategically directing private revenue generation, as well as general operations, and serving as a liaison and organization spokesperson at board meetings and to the wider public.

SUPERVISION

Supervise and direct all non-administrative functions of the organization, including but not limited to the departments of sales & services, marketing/communications and partnerships/events, tourism development and government & community affairs.

EDUCATION & EXPERIENCE

• A minimum of seven (7) years of experience at the executive level and 15 years of overall related experience.
• A Bachelor of Science or Bachelor of Arts in business, marketing, or tourism or equivalent professional industry experience.

IDEAL SKILLS, ABILITIES AND CHARACTERISTICS

• A "big picture" strategic view
• Outstanding communication skills; very persuasive public speaker
• Ability to communicate effectively in writing and verbally
• Ability to write, review/edit, analyze, and interpret research reports and data
• Ability to translate policies into daily routine operations
• Fiscal management experience
• Ability to bring industry experience and contacts to the position
• Ability to develop and maintain strong relationships at all levels including all stakeholders, board members, elected officials, etc.
• An effective consensus builder
• Ability to support and act within a team environment
• Outstanding management skills with the ability to motivate people
• Ability to effectively delegate
• Solution seeker
• Ability to attract, develop and grow talent
• High integrity
• Self-assured, confident, and goal oriented
• An individual with a high likeability factor who is charismatic, confident, and humble

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Directs the Sales & Services, Marketing/Communications Departments & Partnerships & Events
• Leads collaborative efforts to create and maintain a shared-resource model with the Sports Commission
• Leads sales innovations and strategic business development efforts
• Manages operations and ensures that adequate funds are available to carry out vision areas
• Works with the President/CEO and CFO to conduct official business and execute legal documents
• Maintains continuous knowledge of significant developments and industry trends
• Serves on assigned Committees and Advisory Councils to ensure knowledge of activities and goals within each group
• Shares information with the board of directors to ensure it is kept up to date on activities; provides financial information and attends board meetings
• Establishes a beneficial working relationship with partnership members and industry partners to coordinate their efforts to help VKC carry out its mission and more closely align them to VKC
• Maintains a healthy work environment to attract, retain and motivate a staff of top-quality employees, and works with each individual to ensure the total functioning of the organization.
• Serves as acting President/CEO, as needed
• Other duties as assigned

PREFERRED CERTIFICATIONS

Certified Destinations Management Executive (CDME)

PHYSICAL REQUIREMENTSProlonged periods of sitting and working on a computer