Chief Operating Officer (COO) - Children's Advocacy Center of Southwest Florida

• Performs all activities to support the mission, vision and values of the Children’s Advocacy Center.
• Oversees daily operations of the CAC.
• Demonstrate leadership skills through the incorporation of the CAC values.
• Provides on-site program operations management to support CAC’s core programs and directs the program staff under the guidance of the Chief Executive Officer.
• Assists in the development of agency policies and procedures.
• Provide direct leadership for CAC’s Operating Policies and Procedures.
• Manages budgets and works with other members of the executive and management team to increase revenue and control expenses.
• Provide direct supervision to all programs.
• Serves as liaison with community partners and clients with regard to service delivery.
• Works to resolve client, staff and volunteer conflicts professionally and effectively.
• Collaborate with the CAC Leadership team to meet the goals outlined in the Strategic Plan and to promote a professional and positive work atmosphere at the CAC.
• Provides presentations to local and national groups as needed.
• Assumes responsibility for operation of agency in the absence of the CEO.
• Oversees, maintains and develops direct service programs.
• Write or assist in submission of grant applications.
• Maintains compliance with all funding sources.
• Maintains positive working relationships with the community and agency partners.
• Participates in community awareness and fundraising events that support CAC.
• Prepare and analyze monthly management and performance reports, statistics and critical incidents.
• Develops effective systems of oversight for all programs and related administrative programs and ensures compliance with internal and external standards.
• Other duties as assigned.

• Must have a Bachelor’s Degree from an accredited college or university; Master’s Degree preferred. Knowledge of the Children’s Advocacy Centers’ mission, vision and programming helpful. Prefer a licensed Florida Mental Health Counselor or Clinical Social Worker License (or licensure eligible).
• Minimum 5 years of high level managerial experience overseeing multiple departments/divisions required. Experience working closely with Human Resources preferred.

In 1981 the Children’s Advocacy Center of SW Florida, Inc. (formerly the Southwest Florida Children’s Fund) was founded and became a non-profit agency with the goal of providing services to abused and neglected children in Southwest Florida.