Chief of Staff to Global CMO - ETS

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL, TOEIC, GRE and Praxis. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

Position Summary

The Chief of Staff will provide bandwidth, thought partnership, and execution focus to the Chief Marketing Officer (CMO) by assisting in proactive planning and follow-ups supporting Brand, Marketing, Communications, Customer Insights, and Product Innovation.

Responsibilities

• Set strategy and oversee critical initiatives, from development through successful execution, under the guidance of the CMO.
• Assist and communicate with leaders in decision-making, program management, and initiative implementation.
• Review, design, and execute improvements to processes to drive efficiency and productivity.
• Serve as liaison with staff, executives, senior leaders, and OCEO regarding company priorities, planning and budgeting, project updates, and team culture.
• Liaise with the GMI Executive Assistant to proactively plan the calendaring of priorities across GMI and for the CMO internally and externally.
• Develop and build on relationships across the organization to enable marketing and innovation impact and help implement new ways of working.
• Handle inquiries on behalf of the CMO, develop action plans, assist with preparation for different meetings & events, and dissemination of communication.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Education

• Bachelors degree (or equivalent experience)

Experience

• 10+ years of experience in a functional area; focus on marketing and product innovation preferred
• Experience running a functional area.
• Experience in organizing and directing multiple teams and/or departments
• Experience in strategic planning and leading strategic initiatives
• Proven ability to collaborate across a wide set of internal and external stakeholders
• Excellent written, visual, and verbal communication skills
• Versatile abilities and extreme dedication to efficient productivity
• Experience in data analysis, strategic planning, and budget management
• Consulting experience preferred
• Proven success in a project coordination role
• Nimble business mind, focused on developing creative solutions
• Strong Excel, PowerPoint, and project-reporting skills, with a focus on interdepartmental communications

#LI-RK1

#LI-REMOTE

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from
• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
• Generous PTO and vacation time to balance your work and life
• Additional 8 hours of PTO for volunteer work
• Retirement plan (401(a)) and traditional Roth (403b) with company contribution
• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.