CHIEF OF STAFF/OFFICE MANAGER - The TASC Group

OUR VISION 

The TASC Group was built on a foundation of progressive values and a passion for public service that is reflected in the work that we do for our client partners every single day. Our mission is to make a meaningful and significant difference for advocacy organizations, nonprofits and socially driven

businesses that are committed to building stronger communities and making the world a better place. ?Individuals that work at TASC are mission-driven, want their work to make a difference, are inspired by our clients and are willing to work hard to help them succeed. ?

OUR VALUES 

Be Authentic and Ethical 

Being strong and ethical communicators means we listen first, with empathy, and seek to understand each other, our clients and the world around us. Being straightforward and honest with each other and with our clients is central to our work and our purpose.

Hard Work, Achieve High Expectations

We hold ourselves and ?each ?other to high standards. We work hard every day to help our clients be successful and to grow into more effective public relations and communications professionals. We are accountable for our actions. We do not make excuses, nor place blame. We adhere to collective expectations while respecting all co-workers.

Compassion and Respect 

Compassion is the heart of who we are as an individual and who we are as a firm. When we criticize, we do so with respect. Our goal is to empower, train and mentor our people. We demonstrate respect for co-workers and our clients in? our? words and our actions. We never diminish the work of our colleagues?, and we don’t? believe that our work is more important than theirs. Every employee at TASC is a member of a team. We always help our teammates with their work when we are asked. No job at TASC is beneath us. We must all work together to achieve significant goals for our clients.

Inspired Fun

The work we do at The TASC Group must inspire us,? but we also ?must have fun while we are doing it. We must cultivate a sense of joy in the work we do and look for fun ways to build our firm, serve our clients, practice our craft and grow as employees.

Dedicated to Growth 

We must dedicate ourselves to learning our craft every day. Teamwork is the essence of how we grow and develop our skills. We each must be committed to being a productive member of a team and to help others on that team grow alongside us. By having one another’s backs, we grow as individuals, as a company and as a partner to our clients. 

Entrepreneurial Spirit 

Our individual employees must embody a sense of entrepreneurial spirit. This means they are committed to learning and developing their skills. They are driven by results and work efficiently. They are responsible for budgets, hours and profitability of their clients regardless of their position. They think outside the box, take the initiative and are always looking for unique ways to service their clients.

Service Approach to our Work 

Our teams must take a service approach to all client work. They must deliver work in a timeless and efficient manner. They must honor ?both internal and external ?deadlines. They must communicate in a professional manner, both internally and externally.

Be Creative and Think Outside the Box

Our teams must demonstrate new ways of thinking, both internally with staff and externally with clients, prospects and the community. We must be willing to explore new creative ways of doing things to improve ourselves as employees and to strengthen our company. Our job is to always learn and think outside the box, so we can improve the way we service our clients in this rapidly changing field, transformative economy and evolving world.

GENERAL RESPONSIBILITIES

General responsibilities are the behaviors every TASC member should exhibit every day, regardless of their role. These elements are derived from our core values and our vision as a firm stated above, as well as other aspects central to the commitment we have to one another as a team, to our clients and to our communities.

Employees will be evaluated on whether they embody and follow the values and vision above.

The Position – Chief of Staff/Office Manager

The Chief of Staff (COS) at The TASC Group plays a critical role managing the CEO’s office operations and supporting all day-to-day office management roles. The COS will possess effective written and verbal communication and time management skills. They must exercise great attention to detail and function as a project manager on key CEO office projects. They must have the ability to balance operations from the CEO’s office with day-to-day office management needs. A successful COS will streamline tasks for the CEO and ensure efficiency and productivity in the office. They will work with supervision and direction from the CEO and senior leadership. 

General Expectations

All TASC team members are expected to: 

• Input daily hours into our time management program
• Display effective time management skills
• Strive for operational efficiency 
• Pay meticulous attention to detail 
• Deliver continuous self-improvement via management feedback 
• Maintain project deadline discipline 
• Become an integral member of client teams, always being a team player
• Demonstrate a commitment to following the TASC way when serving or interacting with clients
• Develop an understanding of and proficiency in existing technology and media tools 
• Communicate effectively with our teams and our clients (written and verbal) 
• Demonstrate respect for co-workers 
• Roll up their sleeves, work as a team player and do any job necessary, regardless of title, that needs to be done for the team and company
• Display passion for being part of a company that serves social justice and advocacy causes 
• Consistently adhere to all TASC best practices 

CEO Office Operations, TASC Marketing and New Business Operations 

• Manage and coordinate the CEO’s schedule 
• Oversee the CEO’s calendar and provide daily reminders for events and meetings 
• Coordinate travel arrangements for CEO 
• Supervise and delegate website updates and SEO work
• Oversee and manage newsletter efforts with approval from CEO and support from TASC marketing team 
• Lead the new business team along with the chairman and president with new business research, development, vetting potential inquiries and managing new business operations
• Manage and update the new business CRM tool
• Work the TASC as a Client team on TASC’s own PR and thought leadership development work
• Oversee awards applications for The TASC Group
• Manage the overall implementation of the internship program with junior personnel running the day-to-day tactical work

Office Management Responsibilities

• Schedule team meetings including all-staff weekly meetings or training sessions
• Plan team events including team retreats or office outings 
• Oversee office and kitchen supply inventory
• Coordinate team lunches
• Work with internship staff to maintain office cleanliness 
• Troubleshoot with IT team any office technology issues (printer, internet connection, etc.) 
• Work with the landlord and super of the building to address any office or facility issues