Chief Nursing Informatics Officer - Stanford Children's Health | Lucile Packard Children's Hospital Stanford
Menlo Park, CA 94029
About the Job
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This paragraph summarizes the general nature, level and purpose of the job.
The Chief Nursing Information Officer (CNIO) provides enterprise-wide informatics leadership at Stanford Medicine Children’s Health (SMCH). The CNIO reports to the Chief Nurse Executive, Senior Vice President of Patient Care Services for SMCH and the Chief Health Informatics Officer. In collaboration with nursing, physician, operations, and information technology leaders, the CNIO will champion the strategy, adoption, and optimization of information technology at SMCH and partner with Patient Care Services to promote and advance transformative innovations from an informatics perspective. The CNIO leads a multi-disciplinary clinical informatics team and digital transformation team in the design and optimization of clinical information systems, including the electronic health record (EHR), to achieve maximal patient safety, quality of care, and operational efficiency. As such, the CNIO collaborates on the identification, evaluation, and assessment of new clinical information system functionality, developing recommendations on the impact of integration with existing workflows and systems. The CNIO also provides direction for the EHR Training Team, ensuring effective EHR onboarding and ongoing efficiency and optimization training for all SMCH staff members. The CNIO oversees nursing and other clinical super users as they participate in the ongoing optimization and maintenance of the EHR and all related clinical information systems. The CNIO will provide guidance on clinical data and its visualization in alignment with institutional goals. The CNIO will represent Stanford Children’s Health nationally as a leader in health informatics and will participate on national committees on health IT. The CNIO will be a member of the senior Digi-IS leadership team and the senior patient care services leadership team.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
Strategic Leadership
- In partnership with Digi-IS Leadership, supports the strategic planning for digital transformation and clinical informatics innovation for SMCH.
- Actively engages in the development, alignment, and implementation of all operational strategic plans as they relate to clinical informatics.
- Serves as the strategic liaison for health IT efforts representing patient care services needs across SMCH.
- Understands the impact of regulatory changes and interprets the impact to the EHR and other clinical information systems.
- Develops clinical informatics strategies related to health IT implementation, maintenance, optimization, and reporting.
- Combines knowledge of patient care, clinical informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in the clinical setting.
- Acts as a change agent in the identification, development, planning, implementation, and ongoing value measurement of informatics strategies to support quality patient care and professional practice.
- Incorporates clinical informatics research and evidence-based nursing knowledge into clinical informatics practice and clinical decision support.
- Maintains relationships with key business partners and other senior industry leaders to leverage best practices, evaluate emerging technologies and distribute knowledge internally to inform plans and strategies.
- Works with vendors to proactively strategize on development and/or enhancement of clinical information systems to meet organizational business needs.
- Works with clinical and Digi-IS leaders in evaluating the effectiveness of technologies and workflows that impact clinical users.
- Ensures a competent, technology-enabled workforce.
- Represents Stanford Children’s clinical informatics program to partners and outside entities. Actively engages with the national clinical informatics community, presents at conferences, stays up-to-date on clinical informatics literature, and develops and shares best practices with colleagues in the clinical informatics community.
Quality
- Coordinates and collaborates with administrative teams, clinical leaders, information technology, process improvement, financial services and quality/regulatory/risk management amongst others in the development of high quality, sustainable and innovative clinical information systems that assist the clinician in their delivery of care.
- In partnership with the Center for Pediatric and Maternal Value, ensures that quality improvement efforts have the highest level of evidence-based clinical informatics support to ensure regulatory compliance, efficient processes and the highest quality clinical outcomes.
- Manages a team of informatics specialists who anticipate, identify, analyze, prioritize, and facilitate resolution of user needs and issues. Coordinates the development of multi-disciplinary user input processes regarding clinical systems and associated workflows.
- Ensures coordination and integration of standard of care practices as it relates to clinical informatics across all clinical departments for quality patient care.
- Provides critical analysis and evaluation of health IT and recommends revision of clinical systems, processes, and workflow to ensure achievement of positive patient outcomes.
Patient Safety
- Ensures that the environment, technology and infrastructure are emphasized in the prevention of medical errors and adverse events.
- Promotes the use of health IT to improve patient safety by designing, developing, implementing, and educating on decision support tools.
- Continuously collects, analyses, and reports data in collaboration with quality on patient safety issues and outcomes.
- Works in partnership with Digi-IS leadership to leverage predictive analytics tools to identify at-risk patients and populations.
Policy and Procedures
- Understands the impact of public policy initiatives on health IT systems and bridges new care delivery models into clinical practice.
- Supports clinical leadership to implement infrastructure (policies and procedures) that supports the clinical community.
- Develops and maintains standards of care that inform evidence-based practice, quality of care, patient safety and clinical workflows.
- Implement policies, procedures and processes for data analysis.
Technology
- Collaborates with administration, medical staff, patient care services and Digi-IS leaders to translate clinical requirements into coordinated specifications for new clinical solutions.
- Encourages surveillance and reporting of errors where health IT is a contributing factor and works to implement the necessary changes to ensure errors are prevented.
- Promotes leadership in the areas of disaster planning and recovery strategies consistent with principles of high reliability.
- Implements downtime readiness procedures and internal reporting regarding system response time and service level agreements for connectivity and operational effectiveness of health IT.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Master's degree in a work-related discipline/field from an accredited college or university. Bachelor and/or Master must be in Nursing.
Or
Masters in Nursing and equivalent coursework in curriculum development, adult learning theory, learning needs assessment, and learning outcome measurement from an accredited college or university.
Preferred:
Doctorate in Nursing and a professional certification in Informatics.
Experience: Broad and extensive and progressively responsible directly work experience, including clinical nursing experience and information system/informatics administration experience, preferably in a large hospital, which includes leadership of a development team implementing a major information system, and some experience in a management/supervisory capacity, which demonstrates mastery and leadership in clinical information programs/applications and medical information technology systems used in hospitals.
License/Certification: NA
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes.
- Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers.
- Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines.
- Ability to develop programs and lead process improvement projects.
- Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery.
- Ability to provide leadership and strategic direction for health informatics programs, projects and services in support of the health system's mission and goals.
- Ability to supervise, coach, mentor, train, and evaluate work results.
- Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care.
- Knowledge of current and emerging trends and issues in healthcare, nursing practice, health informatics and Joint Commission standards.
- Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice.
- Knowledge of health care informatics, reflecting an understanding of historic, current and future trends in the field as well as the necessary managerial techniques and skills to apply that knowledge; clinical applications currently in use and their relationship to other Stanford information systems.
- Knowledge of hospital policies and procedures as related to clinical practices and legal implications of clinical information systems.
- Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.
- Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care.
- Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility.
- Knowledge of the organization and operations of the hospital and clinics, particularly their clinical information needs.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $233,833.60 to $310,065.60
Equal Opportunity Employer
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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