Chief Medical Officer - Peoples Family of Corporations

People's Health Centers, Inc.

Job Description

Job Title: Chief Medical Officer

Department: Administration

Reports To: Chief Executive Officer

FLSA Status: Exempt

Summary: Plans and coordinates activities of providers engaged in medical services.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Administrative Duties:

Support, leads and provides oversight for Providers, Credentialing, Pharmacy, Radiology, Medical Practice Management/Billing and Residency functions to maximize patient care and efficiencies.

Attends regular Executive Management Team meetings, representing providers and support staff and provides inputs as to the strategic direction of the agency.

Attends, leads and participates in meetings pertaining to Quality, Providers, Clinical Standards, Board Meetings, Healthcare Home, Joint CMO and Pharma/Therapeutics departments.

Assists in the annual completion of Clinical Competency Letters, Collaborative Practice Agreements, UDS Reports and TORT applications.

Participates in Peer Reviews and responsible for Clinical Quality Measures every calendar quarter, providing facilitation and oversight.

Advises staff and supervisors on administrative changes.

Recommends measures to improve methods, performance and quality of medical service, and suggests changes in working conditions to increase efficiency.

Inspects and makes recommendations regarding sanitation and elimination of health hazards, partnering with Infection Control.

Makes regular rounds in areas of clinical patient care, gathering data and evaluating services provided.

Interviews and makes decisions regarding provider recruitment and hiring.

Reviews reports and data for Relias E-Learning, weekly provider productivity, 340-B.

Addresses Patient complaints, reviews clinical policies, oversees vaccination programs, and clinical signage.

Patient Care/Clinical Duties:

Conducts fitness physical examinations; Examines patients, using medical instruments and equipment.

Orders or executes various tests, analyses, and diagnostic images to provide information on patient's condition.

Analyzes reports and findings of tests and of examination, and diagnoses condition.

Attends patients in clinic or hospital and reexamines disability cases periodically to verify progress.

Administers or prescribes treatments and drugs.

Advises patients concerning diet, hygiene, and methods for prevention of disease.

Oversees maintenance of case histories, health examination reports, and other medical records.

Formulates and administers health programs.

Reports births, deaths, and outbreak of contagious diseases to governmental authorities.

Refers patients to medical specialist or other practitioner for specialized treatment.

May conduct physical examinations to provide information needed for admission to school, consideration for jobs, or eligibility for insurance coverage.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group

problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Cost Consciousness - Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.

Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

MUST BE BOARD CERTIFIED. Graduate of and accredited school of medicine Board certified and licensed to practice medicine in Missouri.

Language Skills:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit. Specific vision abilities required by this job include ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Age Specific Competency: Applicable

I acknowledge that I have read and fully understand the above job description and agree to abide by its content. I understand that failure to satisfactorily perform the assigned duties may result in disciplinary action and/or termination.

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Signature of employee Date signed

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