Chief Maintenance Manager Aloft Wichita - Five Senses Hospitality Associates

Chief Maintenance Manager

The 5 Senses Culture:

At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.

Getting the Job Done:

·       Provide guests and team members with professional, efficient, courteous and genuine hospitality.

·       Anticipates guest’s needs and offers services prior to the guest asking.

·       Utilizes Quore and ensures that PMs are completed for Rooms, Building and Mechanical Equipment as required by the Brand Standards.

·       Manages the maintenance department which includes but is not limited to; scheduling, assigning work orders, maintaining logs of all tests, inspections and repairs, supervising, training, coaching and counseling the team.

·       Maintains the Hotel’s physical, mechanical, electrical and plumbing systems ensuring they are properly functioning.

·       Ensure the cleanliness, security and organized storage of all department tools and equipment.

·       Ensure security and preventative maintenance in compliance with property and Brand standards.

·       Maintain open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely.

·       Operates and understands that this role is part of the senior leadership of the hotel.

·       Monitors Brand Service Scores and ensures the property is at or above the Brand average for overall experience.

·       Respond to after-hour calls as needed and be able to work nights, weekends and Holidays as needed.

·       Ensures team members attend all mandatory meetings and complete all the required training.

·       Ability to grasp, bend, stoop and push, pull and lift 40 lbs.

Experience for Success:

·       2 years of Maintenance experience, preferably in Hotels

·       High Scholl Diploma; College a plus

·       Trade or Technical certifications

·       Prior Supervisor Experience a plus

·       Strong written and verbal communication skill, a second language a plus

The Good Stuff:

·       Opportunity to grow your career and develop thru structured development programs

·       Competitive Medical, Dental and Vision benefits

·       Wellness Stipend

·       Vacation PTO Plan and Paid Sick Days

·       7 Paid Holidays

·       Daily Pay by RAIN

·       Free nights at our hotels

·       Monthly fun and recognition

5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities. This policy applies to all terms and conditions of employment. 5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination.