Chief Financial Officer (CFO) - Crystal Springs Inc.

About Crystal Springs
For over 70 years, Crystal Springs has been a leader in transforming the lives of children and adults with intellectual and developmental disabilities. As a not-for-profit organization, we provide individualized residential, educational, and day program services designed to meet the unique needs of those we serve.

The Opportunity
The Chief Financial Officer (CFO) serves as a key member of the Executive Leadership Team and reports to the CEO. The CFO is responsible for aligning Crystal Springs' financial health and strategic vision with its mission and goals, ensuring compliance, operational excellence, and sustainable growth.

The CFO will oversee all financial operations, risk management, and IT strategy, partnering with program leaders, the COO, CNO, and the Director of Human Resources to implement efficient systems that drive organizational performance. Additionally, the CFO provides strategic leadership to the Finance/Investment Committee of the Board of Directors.

Key Responsibilities
Strategic Financial Leadership

• Collaborate with the CEO and Board of Directors to align financial plans with Crystal Springs' strategic vision and mission, providing data-driven insights to support informed decision-making.
• Evaluate and advise on growth opportunities, including capital investments, debt management strategies, and long-term funding sources to support expansion and innovation.
• Lead organizational budget planning and oversee cash flow forecasting; analyze variances, identify trends, and recommend proactive strategies to address challenges and opportunities.
• Provide regular financial updates and scenario analyses to the Board's Finance/Investment Committee, advising leadership on the organization's financial position, key performance indicators, and emerging risks.
• Develop financial models and frameworks to assess strategic initiatives, resource allocation, and sustainability of programs, ensuring alignment with organizational priorities.

Financial Operations and Compliance

• Direct the day-to-day operations of the Finance Department, including general ledger, accounts payable, accounts receivable, and grant accounting.
• Support payroll, which reports to the Director of Human Resources.
• Oversee the preparation of monthly, quarterly, and annual financial statements, ensuring accuracy and alignment with GAAP standards.
• Manage the annual audit process and oversee preparation and timely submission of the IRS Form 990, Uniform Financial Report (UFR), and other regulatory filings.
• Serve as the primary liaison for all banking and funding agency relationships, including contracts and regulatory matters.
• Partner with external auditors, agencies, and financial consultants to resolve financial or regulatory concerns.
• Ensure compliance with federal, state, and local laws, as well as organizational policies and industry regulations.
• Monitor and manage investment and cash flow accounts to maximize returns and operational liquidity while adhering to restrictions and regulations.
• Assess and manage the organization's debt structure, including evaluating current obligations and developing strategies to optimize debt management in alignment with future expansion opportunities.
• Oversee vendor management and evaluation processes to ensure optimal service delivery, competitive pricing, and alignment with organizational needs and goals.
• Provide oversight and management of assets held for others, including client funds, ensuring accuracy, compliance, and fiduciary responsibility.

Governance, Risk Management, and Systems Optimization

• Implement and strengthen internal controls to protect organizational assets and ensure financial integrity.
• Identify areas of opportunity within financial systems and processes and implement improvements for efficiency and transparency.
• Lead the development and oversight of financial provisions in contracts and agreements, collaborating with external auditors and funding agencies.
• Provide support in budgeting for grant proposals, ensuring alignment with the strategic priorities of the organization.

Information Technology Oversight

• Direct the Managed IT Service Company to ensure effective implementation, monitoring, and management of IT systems.
• Administratively oversee the IT Technician, who will work in collaboration with the Managed IT Service Company to deliver effective on-site support and troubleshooting for day-to-day operations.
• Balance strategic oversight of IT planning and cybersecurity compliance with day-to-day management handled by external providers.
• Oversee IT budget planning, disaster recovery protocols, and long-term infrastructure needs.

Team Leadership and Collaboration

• Directly supervise the Finance Team (Accounting Manager, AP Clerk, AR Clerk).
• Mentor, evaluate, and foster a culture of collaboration and continuous improvement within the finance and accounting team.
• Collaborate closely with the COO, CNO, Director of Human Resources, and program leaders to ensure alignment of financial operations with organizational and programmatic goals.

Qualifications and Skills

• Bachelor's degree in accounting, Finance, Business Administration, Economics, or related field (required); CPA strongly preferred.
• Minimum of 5-7 years of progressive leadership experience in financial management, preferably within a non-profit organization.
• Proven expertise in GAAP standards, financial reporting, audits, and compliance.
• Demonstrated experience in cash flow management, budget planning, and strategic forecasting.
• Familiarity with IT oversight or managing relationships with external IT service providers.
• Proficiency in accounting systems (e.g., Community Brands MIP) and advanced Microsoft Excel skills.
• Excellent analytical, organizational, and decision-making abilities with keen attention to detail.
• Outstanding communication and interpersonal skills, with experience engaging Boards, leadership teams, and external stakeholders.
• Ability to lead and inspire teams while balancing multiple priorities in a fast-paced environment.

Professional Qualities

• Strong leadership and teamwork skills; proven ability to collaborate effectively across departments.
• Strategic thinker with the ability to analyze complex financial data and communicate insights clearly.
• Demonstrated integrity and discretion in managing sensitive financial and operational matters.
• Focused, decisive, and able to prioritize critical tasks under pressure.

Why Join Us?
As CFO, you will play a pivotal role in shaping the financial strategy of an organization with a long history of transformative care. You'll work in a collaborative environment with dedicated leadership, staff, and Board members who are committed to driving meaningful impact. This is a unique opportunity to advance your career while guiding an organization's financial health and sustainable growth.