Chief Engineer - FirstService Residential

Job Overview:

The Chief Engineer assumes total responsibility for the "Physical Plant." Closely Monitors, Identifies and Communicates problems in every phase of General Maintenance of the Mechanical Infrastructure, and oversees and delegates the work including areas of Carpentry, Electrical Work, HVAC, Plumbing, Mechanical, Painting, Flooring, Patching, General Hardware, other Minor Building Repairs and Cleanliness, this is not a comprehensive list and only highlights some but not all of the plethora of duties within the community. Makes Recommendations, Performs Repairs, Replacement, Maintenance and Implements Preventive Maintenance as established by Company Procedures and Guidelines.

Compensation: $100-120k

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Schedule: Monday - Friday from 7am - 4pm and on-call as needed.

Job Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty

• Supervise the performance, operations, and maintenance of all, mechanical, electrical, HVAC, plumbing, fire life safety and critical systems back-up ensuring operation within design capabilities are achieving proper environmental conditions prescribed by building management.
• Document all performance related issues timely.
• Oversee and supervise the efficient operation of the facility equipment and systems. Strive toward a goal of zero downtime in operations by virtue of reliable system performance and preventative maintenance programs.
• Perform requisite daily communication with building management on matters relating to the services performed through E-Mail and Work Orders when appropriate.
• Develop operating and training instructions for procedures of equipment and systems.
• Establish, maintain and perform periodic operational testing schedules for critical systems and equipment as identified in Manufacturer's Equipment Specifications.
• Administer an effective and accountable Preventative Maintenance system tailored to the facility.
• Monitor and supervise subcontracted jobs to when it is not practical for them to be performed in-house, or as may be requested by building management.
• Implement and monitor an effective energy conservation and management program to ensure measures are taken to keep operating costs at a minimum.
• Possess the requisite licenses and permits required by local laws and ordinances to operate, repair and maintain the facility equipment and systems.
• Ensure that maintenance manuals and equipment checklists are in place and maintained current.
• Provide direct communication and support for staff as well as open door policy to communicate direct reports concerns and ideas about facility improvements and deficiencies.
• In conjunction with supervisor, establish a program for the acquisition, storage and accountability of all operating materials, tools and equipment.
• Maintain Connect work order system for the control and assignment of all on-call and unscheduled services by the customer. This system is to include the work performed, where applied, personnel assignments, time and material estimates, and authorization.
• Ensure that work responsibilities are allocated properly among subordinates by developing and implementing manpower schedules and work methods and procedures that are designed to obtain low cost and efficient operation.
• Establish performance standards for each phase of work, adhering to standard practices and quality levels.
• Carry out policies and procedures of the customer and FirstService Residential concerning safety, administrative requirements, standards, practices and work methods.
• Must be able to perform maintenance and hands-on engineering work as required on projects.
• Perform any additional duties as assigned.
• Responsible for vendor interface pertaining to all matters/issues related to infrastructure and facilities maintenance/repairs
• Monitor and maintain optimum performance of all building systems to include mechanical, electrical/electronic, fire life safety, smoke control, security, HVAC and water circulation system.
• Prepares and maintains a professional monthly preventative maintenance log of all scheduled maintenance for management and the Board of Directors to review on a monthly basis. Creates, updates and completes all assigned Common Area work orders.
• Coordinates and interacts with external contractors in the commissioning and debugging of building systems.
• Plans and implements with approval modifications and improvements of building systems. Modify and optimizes building control software as necessary.
• Supervises all maintenance vendors when on-site to ensure work is being performed to exceptional standards which includes recommendations for vendor termination/hiring.
• Respond to inquiries and investigates and resolves problems related to homeowner complaints.
• Maintain monthly work on behalf of all maintenance equipment that reflects work performed over the course of a month or in progress which includes dates of commencement and completion and shall be available for inspection by the management and/or Board of Directors
• Assist in the Annual Budget planning process and regularly monitor expenditures.
• Adhere to the preventative maintenance program.
• Obtain all permits or cause the inspection of all equipment as required by code.
• Completes all Daily Task Logs for the management and Board of Directors.
• Inventories and acquisitions maintenance supplies.
• Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
• Maintain an emergency response plan, including vendors and other necessary contacts.
• Observes/evaluates corrective maintenance or repair on equipment.
• Orients and trains employees to perform maintenance activities and tasks

Skills & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Proficient in English; additional languages are a plus.
• Strong ethical practices.
• Strong verbal and written communication skills.
• Have knowledge of the HIPPO/Eptura Preventive Maintenance Program.
• Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders.
• Excellent general math skills.
• Strong working knowledge of engineering and maintenance practices.
• Experience working with inside and outside environmental elements (noise, weather,etc.).
• Knowledge of working methods, safety practices and procedures, common terminology, safety precautions and practices necessary for working with hand tools and heavy equipment; and the principals and practices of employee supervision, training and evaluation.
• Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion.
• Ability to work well under pressure in a fast-paced environment meeting deadlines.
• Demonstrates attention to detail.
• Demonstrates awareness of variables which could affect associate retention and/or morale.
• Demonstrates excellent organizational and time management skills.
• Excellent attendance and punctuality.
• Working knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher.
• Must be qualified for bonding. Tools & Equipment Used
• Must have a valid California driver's license
• Must have own reliable transportation
• Must have State mandated vehicle insurance
• Office equipment; computers, printers, etc. Proficiency and working knowledge of Microsoft Office applications - Word, Excel spreadsheets, and e-mail.
• Walkie-Talkie
• Knowledge and experience with the various tools, material and equipment required for this maintenance and engineering discipline.

Education & Experience:

• Bachelor’s Degree
• 3-5 years in high rise property engineering
• 3-5 years customer service experience
• Fire Pump L License required
• EPA-608 Type I or II refrigerant certification
• CPO Certification or required with-in 6 months of employment
• Licensed General B Contractor preferred