Chicago Inside/ Outside Sales Representative - Design Management Company
Chicago, IL
About the Job
A family heritage manufacturer is seeking a “hunter” and “farmer” with a passion for architecture, design and construction to represent their product to the Chicago building community. Ideally a candidate with Showroom experience that is also available for outside sales calls.
The Sales Representative is responsible to increase sales revenue in the region through first hand interactions with potential customers. Specifically, the sales person conducts detailed phone conversations pertaining to our products, business philosophy and commitment to service excellence. They are responsible for initiating follow up contact to provide each customer with the information necessary to order our products. Additionally, they are expected to work cooperatively and effectively as a member of both their designated sales team and the sales force as a whole. This includes, but is not limited to positive group interaction, role modeling, sharing responsibilities and collaboratively solving issues as they arise.
Business Acumen:
- Responds to incoming inquiries (via telephone, email, etc.) about the products and services available through the company
- Works diligently to identify, pursue and secure new business relationships with professionals in the trades through both individual and group focused prospecting.
- Continually builds profitable business relationships with potential repeat customers by regular documented re-engagement contact and customer service excellence.
- Identifies potential problem situations and acts accordingly to ensure a swift and positive resolution.
- Is committed to initiating and increasing personal product knowledge and sales skills through regular training and individual consultation
- Guides Client Partners through appropriate correspondence as necessary with regarding customer inquiries.
- Guides Client Partners through completion of accurate customer documentation as required.
- Maintains ongoing contacts with designated support persons,
- Reviews and coordinates customer correspondence including sales proposals.
- Maintains appropriate documentation of customer contact in CRM – insuring up to date, accurate information.
- Meets personally with visitors, walks them through showroom and answers questions as presented.
- Is available and able to respond positively to post sales questions, comments and areas of concern.
- Shows a willingness and ability to attend national trade shows, regular visit to job sites, and represents the company with requested sales presentations.
- Excellence in communication, teamwork and cooperation with other departments
- Work to established priorities; will assist in reprioritizing when necessary.
·Flexibility, and an appropriate sense of urgency as situations require
·Dependability and follow-through
·Accountability for individual and team goals - Assists team members as required
·Distinguishes self by identifying problems, offering and implementing creative solutions.
·Works closely with other departments to ensure a productive work environment.
·Trust and respect for colleagues
·Commitment to Quality and Continuous Improvement
·Commitment to innovation, initiative, and enthusiasm
·Continuously learn about and expand knowledge of the companies products and processes.
Education, Experience and Competencies
- Minimum High School / GED required; college degree preferred.
- Exhibited customer service excellence.
- Demonstrated ability to meet and/or exceed annual sales targets.
- Positive and pleasant attitude.
- Ability to change priorities quickly and often.
- Strong attention to detail and organizational skills.
- Exhibited ability to work cooperatively as a member of a team.
- Superior computer skills.
To apply for this position, please submit:
your resume and three professional references and two personal references as outlined below.
All experience, references and statements related to your application or candidacy are presumed to be truthful and accurate and are subject to validation. Providing false or misleading information, or omitting relevant information, may be grounds for the withdrawal of any application or candidacy. References from former peers and colleagues, rather than the employer itself, may be deemed insufficient and additional information may be required. Design Management Company has sole and exclusive discretion to determine whether the information provided by a candidate is sufficient.
How DMC helps YOU land your next position!
Design Management Company has over 20 years of networking, resources and experience in the interior design, architecture, construction and home furnishings industry, so we understand businesses and hiring needs. We specialize in helping interior design and architecture firms, showrooms and manufacturers find the best people to work for them. We have a proven track record of recruiting and placing top professionals within the Architecture & Design Industry. Nothing makes us happier than creating the perfect fit.
- Candidates WIN: We don’t match resumes to job descriptions, we match people to positions. We are interested in your professional development and career growth and want your next position to build on both!
- Employers WIN: We practically eliminate the possibility of a wrong hire while advising on current market trends, compensation packages and staff management.
- We pay referral fees up to $2,500 for referrals to talented candidates and employers who need to hire!
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