Chemical Service Manager - Imperial Dade

Regional Distributors, a division of Imperial Dade, a leading North America distributor of, has a Chemical Services Manager position available! As a Rochester Top Workplace, our company culture is centered around effective teamwork and working exceptionally hard in service of each other and our customers.

We are looking to hire an experienced and dedicated Chemical Services Manager to join our team. The ideal candidate will possess strong team management and project coordination skills, as well as working knowledge of electrical, plumbing and servicing of warewashing, on-premise laundry and chemicals.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

You will:

• Lead, mentor, and develop a team of 4 field technicians and 1 service coordinator, fostering a culture of high performance and accountability.
• Oversee all service operations, including site surveys, complex installations, scheduled preventative maintenance, and emergency repairs, ensuring adherence to quality standards and timelines.
• Champion exceptional customer service, developing and refining service documentation and procedures to guarantee consistently positive experiences.
• Drive the implementation and optimization of new service management software, streamlining scheduling, tracking, and reporting to maximize efficiency and profitability.
• Maintain strong relationships with manufacturers, stay abreast of industry advancements, and provide technical guidance to the sales team for successful solution delivery.
• Assist in reviewing sales profitability and implement strategies to increase profits from customers.

You have:

• Bachelor's degree in Management, Operations, or related field or equivalent experience 
• 5+ years of outside sales experience (chemicals, jan/san, ESP equipment).
• 2+ years in a management role.
• Strong working knowledge of electrical, plumbing, and project management.
• Proficiency with service software and Microsoft Suite.
• Knowledge of equipment service safety procedures.
• Ability to lift 50 lbs. and perform physical tasks (kneeling, bending, etc.).

Salary: $90,000 - $115,000

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.