Chef Manager - Carmichael Hall - Tufts University

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate dining program on the Tufts University Medford/Somerville and SMFA/Fenway campus, delivering high quality, contemporary and innovative food and hospitality services to meet the various needs of students, staff, faculty, administrators and visitors in a fiscally responsible manner.

Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6500 undergraduates, 2200 graduate students, and 2300 staff, faculty and administrators. 

Residential Dining Centers and Catering are open 7 days a week. Working Weekends and Evenings will be expected.

The Chef Manager is responsible for the effective management of the kitchen, food production stations and culinary staff in the retail dining unit.

• The Chef Manager provides leadership in the areas of food preparation and
  presentation, menu and recipe development, quality control, sanitation, food-borne illness prevention, inventory control, production forecasting and food and supplies ordering.
• Monitors all food production procedures, directly supervises culinary staff, and provides culinary skills training to all unit staff.
• Fosters creativity and productivity in employees through positive daily interactions and on-going coaching. Ensures the timely service of consistently high quality and safe foods with authentic flavors and appetizing appearance and within acceptable cost parameters, accomplishing all this through effective production scheduling, ensuring proper preparation techniques, effective recipe and inventory management and successful communication with peers, staff, and customers.
• The Chef Manager is expected to become proficient with FoodPro software.
• The Chef Manager works closely with front-ofthe-house service staff to ensure proper food presentation and excellent customer service.
• As a member of the unit management team the Chef Manager is responsible for the overall supervision of Manager-on-Duty shifts as scheduled and works cooperatively with members of the unit management team to deliver a high-quality dining experience.
• The Chef Manager must demonstrate strong culinary skills with experience in recipe and menu development, and general food service management.
• Must possess strong and effective communication skills, verbal, and writing.
• Must have substantial experience with various food production equipment, culinary techniques, and cuisines.
• Self-motivated and creative with a positive attitude.
• Must be detail-oriented, organized, and able to lead and direct a culinary staff of varied experience levels and be flexible as business demands.
• Must work well under time-pressure and in a structured environment.

Basic Requirements:

• Knowledge and experience typically acquired through the completion of an Associate’s Degree in Culinary Arts or an equivalent combination of education and related work experience
• At least 5 years of leadership experience supervising culinary staff in a high-volume kitchen required
• Training and experience in culinary and bakery production and supervision in cookchill technology
• Experience in planning production and delivery logistics
• The successful candidate will possess well-developed, mature, and professional interpersonal and organizational skills with the ability to effectively communicate verbally and in writing
• Demonstrated strong culinary skills required with additional experience creating recipes and menus and in general food service management
• Demonstrated mastery of bakery and food production equipment, culinary techniques, and cuisines
• Self-motivated and creative with a positive attitude and a passion for food
• Must be detail oriented, organized, able to lead and direct a staff of varied experience levels, and be flexible as business demands
• Must work well under pressure and in a structured environment
• Must speak and understand English fluently, with the ability to effectively communicate verbally and in writing
• Must be able to work independently and as part of a team, effectively supervise staff, and work collaboratively with employees and peers
• Computer competence including familiarity with food management/production systems and Microsoft Office

Preferred Qualifications:

• ServSafe Certification
• ACF (American Culinary Federation) Certification
• Certificate of Allergen Awareness
• *Some travel required for training and seminars to advance professional development

Special Work Schedule Requirements:

• This is an on-site position
• Travel will occur occasionally in the form of professional development, advanced skills training, or to conduct market research
• A 50 hour work week is anticipated during the academic terms. Typically work is conducted in five days with two days off
• Carmichael Hall is a seven day operation and flexibility in schedule is needed
  Schedule is subject to change based on the needs of the business