Channel Support Coordinator - Enerpac Tool Group
Menomonee Falls, WI 53051
About the Job
ENERPAC TOOL GROUP - Who we are?
Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.
Summary - basic function of the role
Provide essential support for Enerpac's national and regional distribution channel including execution of channel partnership campaigns, communications, and new product load-in. The role is eligible for remote candidates, but stronger preference will be given to those who can work from Enerpac's Menomonee Falls, WI, headquarters three-days a week. Reports directly to the Senior Director of Strategic Sales, National Accounts and OEM, and may require approximately 10%-25% travel. This is an ideal role for a recent college graduate or early-career professional interested in industrial product sales or marketing.
Shift: Monday - Friday, hybrid 3 days in office schedule in Menomonee Falls/Milwaukee, WI
Job Duties and Responsibilities
- Execute distribution partnership programs with channel account managers, global and regional marketing teams, and product teams. This may include gathering and sending training or marketing materials to a distribution partner, working on projects to update partner websites with Enerpac's channel eCommerce manager, or developing focused sales campaigns with channel partner marketing teams.
- Assist account managers with channel partner trade shows (approximately three per year), including planning, preparation, and execution.
- Attend approximately ten monthly and quarterly business reviews, either in-person or virtually, to understand account strategy and meet with channel partner account teams.
- Accrue monthly channel market development funds (MDF) and usage, reporting monthly to the Director of Sales Operations (full training to be provided).
- While a high level of product expertise is not required, the ideal candidate will possess a strong understanding of Enerpac's core product offering, best-selling products, customer verticals, and primary applications within six to nine months of employment.
- Approximately 10-25% travel to key QBR events, trade shows, and corporate events.
Skills and Competencies
- Strong Organizational Skills: Leverage Microsoft tools (MS Teams, MS Excel) to organize plans, content, and action trackers. There are opportunities to use more innovative solutions through demonstration of value.
- Sales & Marketing Knowledge: Basic understanding of the trends in industrial product marketing, with some familiarity or research of distribution marketing programs.
- Relationship Building: Strong interpersonal skills to build and maintain positive relationships with partners, customers, and internal teams.
- Willingness to Learn: As an early-career role, we're looking for candidates with a strong desire to learn and apply training quickly. There are opportunities to innovate and improve processes, but the ability to quickly provide support to account managers is essential in the first year.
Education and Experience
- Bachelor's degree from four-year college or university in liberal arts, business, marketing, or a similar field; or a related Associate's degree with 3 years related experience in channel account management or channel marketing.
Physical Demands
Employee may have to lift documents/work materials up to 30 pounds in weight. Employee may have to lift tools up to 100 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.
Work Environment
Primary work environment is temperature-controlled office setting but may also be visiting different customers where following appropriate safety protocols at the location would be required. While visiting customers, employee may occasionally be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, poor ventilation, small and/or enclosed spaces, or adverse environmental conditions.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Direct Reports
N/A
Key External Contacts/Clients
National Account Manager
Distribution Chanel Manager
Regional Marketing Team
Product Managers
Diversity Statement
We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.
If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale
The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.