Change Management & Communications Lead (Hybrid) - Quaker Houghton

About Us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, Pennsylvania, U.S.. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

Job Summary

The Change Management & Communications Lead will support a fast-paced, global talent and HR team at Quaker Houghton. This is an exciting opportunity to work on diverse change initiatives, while supporting communication strategy in a global business environment, including project management, writing, editing, and content development across mixed media. This position reports to the VP, HRBP for Global Strategy & Commercial, aligning with our Talent Center of Excellence, with a matrixed reporting into the Director, Global Communications"

What will you do

• Consult on appropriate change management strategies for a variety of business initiatives. Design scopes of work, identifying business challenges, objectives, and recommended tactics.
• Continue to evolve Quaker Houghton’s change management philosophy and approach by supporting and engaging senior leaders, coaching managers and leaders on change best practices, tools and how to apply stakeholder engagement strategies. Scale and evolve those change best practices and change enablement activities to ensure adoption.
• Conduct ongoing learning and development programs for various internal audiences to ensure ongoing change management skill adoption.
• Evaluate impact of change management programs, aligned to Quaker Houghton’s Human Capital Strategy, and adjust as necessary.
• Partner with global HR business partners to consistently assess change management and communication needs and provide resources and programming to meet needs.
• Responsible to manage and maintain self-service change management internal tool library. Lead establishment of ADKAR and/or other internal training platform(s) needed for change management.
• Lead the communication campaign needs of various HR initiatives from design to execution. Responsibilities may include project planning, content development, writing, design, production/distribution, and vendor management. Work with subject matter experts from around the globe to prepare content, consult on storylines, and assist with final distribution. Output could include articles and announcements, presentations, videos, multi-media, and promotional messaging across a variety of internal and external platforms. Note: some end products are produced in multiple languages.
• Ensure brand consistency and professionalism of all produced materials. Prepare messages and content for HR programming in alignment with corporate communications.
• Navigate and build internal networks, working with colleagues across business lines and regions to prepare and deliver on company editorial calendar for the HR function and measure against defined content objectives.

What do we look for

• Minimum 8+ years of managing organizational and strategic change management programs with experience in broad corporate communications.
• Substantial experience in leading change initiatives for a global business enterprise
• Excellent written, verbal communication and interpersonal skills along with strong attention to detail.
• Ability to consult and guide organization on effective change management best practices. Candidate should be PROSCI, and/or ADKAR equivalent certified.
• Demonstrate project management skills and the ability to juggle multiple projects at one time, understand priorities, and meet deadlines.
• Ability to role model empathy, resilience, and a positive outlook during significant organizational change.
• Strong computer skills. Common platforms will include the MS Office Suite, SharePoint, Vyond, and Poppulo.
• A self-starter who can work independently yet take direction from others and collaborate well across project teams.
• Experience networking within an organization to find needed resources and build strong relationships virtually and at all levels of the organization.
• A creative thinker with a sincere interest in other cultures.

What's in it for you

• Hybrid work environment
• Competitive pay programs with excellent career growth trajectory
• Paid time off for volunteerism
• Dress for your day; how you dress is determined by what your day may bring
• Opportunity to participate in comprehensive benefit options including: medical, dental, vision, parental leave, holiday pay, paid time off, tuition reimbursement, and savings plan
• On-site fitness center and cafeteria
• Work for a global leader in the industrial process fluids industry

Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S. federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.