Certified Pharmacy Technician - Bond Health

PHARMACY TECHNICIAN NEEDED
4 week contract with the possibility to extend.

Weekly Pay!

EXPECTATIONS

• The successful candidate will have exceptional interpersonal skills, have a customer friendly attitude, be highly motivated to provide outstanding customer service, be proactive in assisting patients solve various issues and problems.
• Must have superior telephone communication skills.
• Must accept direction from the Pharmacist In-Charge/Manager and Staff Pharmacist.
• Must have a clear understanding of HIPAA & Standards for confidentiality and client anonymity.
• Must have a clear understanding of the Pharmacy Compliance policy and procedures.
• Maintain a neat and clean personal appearance and adhere to the Pharmacy dress code.
• At the end of each shift, leave the assigned work station in a neat, clean and orderly condition, ready for the next shift.
• Assist with the training of others in the workflow and overall services of the Pharmacy.
• Assist the Pharmacist-In-Charge and the Pharmacy Specialist in growing the business of the pharmacy through "gold standard” customer service, customer retention and new customer enrollment.
• The successful candidate will become”HIV Knowledgeable” as prescribed by Pharmacy.
• Be cross trained in all aspects of the pharmacy operations and accept assignments on a rotating basis.
• Become knowledgeable in 340B requirements for eligible patients, replenishing inventory and special billing conditions.
• Become certified when appropriate, based on contracts, grants, Memorandum of Understanding Agreements or any other Ryan White contract related training.
• Participate in various programs that improve the quality of life of our patients', enhance our patients' adherence to therapy, and communicate with providers and other referral sources regarding the status of patient's therapy.
• Become familiar with all aspects of our mission, core values and scope of services.
• Be aware of competitors, their services, and effectiveness in the market place.

Essential Duties and Responsibilities, other duties may be assigned:
Works within the assigned Pharmacy location.
Processes medication orders or prescriptions; mixes pharmaceutical preparations, fills containers with prescribed medications and types labels for containers; assists pharmacist in preparing and dispensing medication.
Operates and uses appropriate techniques within systems for storage, preparation and dispensing of medicinal agents and follows the Pharmacy policies regarding medication preparation and labeling'
Prepares and processes prior authorization forms for ADAP, Positive Healthcare, Medicaid programs and other insurance plans, as appropriate.
Assists patients in obtain payment and/or medication supplies with the various Pharmaceutical Assistance Program (PAP).
May be assigned the following Customer Service activities:

• Out Bound/In Bound calls to and from patients based on their monthly medication cycle.
• Out Bound calls to patients that have not refilled medication profile within 35 days or longer.
• Data Processing-Process and bill monthly medication cycles.
• Data Processing of new prescriptions.
• Data input of new patient's demographic information.
• Customer Service-In bound calls regarding customer complaints, grievances or other customer service issues.
• Other In Bound calls related to providing Pharmacy Services.

Arranges delivery or will call date with the patient when appropriate.
Assists clients with insurance enrollment and provides referrals for other medical services.
Utilizes all available resources, including electronic medical records (EMR) and other resources for verifying patient insurance information and additional patient demographics such as phone numbers and addresses.
Effectively assess patient's needs, requests additional help and escalates to pharmacists or appropriate leadership as needed.
Collects patient specific data for prescription and billing processing including but not limited to third party payers, delivery preferences, allergies and additional information as required or requested.

Education, Certificates, Licenses, Registrations and Experience
High school diploma or general education degree (GED).
An Associate College degree or higher desirable.
Pharmacy Technician licenses or certification (current) in state employed by the Pharmacy (if required).
National Pharmacy Technician Certification (current or successfully obtain within 180 days of employment).
Must have a minimum of one (1) year recent experience as a pharmacy technician or combination of education and experience may qualify.

Computer/Software Skills and Abilities

• Must have data input skills and experience in processing prescriptions in a pharmacy computer system that maintains demographic information, creates prescription labels, adjudicates claims and performs other essential functions require in a pharmacy setting.
• Experience with Cerner/Etreby Pharmacy systems preferred.
• Must have typing skills and familiarity with Windows PC applications including word processing; excel spread sheets and various e-mail and texting applications.

Language Skills
Must have the ability to read and interpret prescription documents.
Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions.
Must have the ability to write routine reports and correspondence, including entries in patient's profiles in the Pharmacy Computer systems.
Must have the ability to speak effectively with patients and staff members in English.
Bi-lingual in English and Spanish highly desirable, (Creole in some specific areas).

Mathematical Skills
Must have at least intermediate skills to calculate figures and amounts such as a day's supply of medications based on the prescription directions.
Must have the ability to calculate the monthly supply of medication required based on the instructions of a prescription.
Must have the ability to calculate dispensing and billing cycles based on days' supply and billing dates.
Must have the ability to calculate figures and amounts such as discounts, volume, percentages related to prescription charges and selling prices of goods and services provided by Pharmacy.

Supervisory Responsibilities

Has no direct Supervisory responsibilities.
Must be able to work independently with minimum supervision.

For more information and to apply, please contact:
Jacqueline Bussi
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: 1-718-302-0040 ext. 205
Fax: 1-718-302-0070
Jacqueline@bondhealthstaffing.com