Certified Nursing Assistant - Float - Twin Cities Pain Clinic

Position Title:     Surgery Center Nursing Assistant - Float

Supervisor:         ASC Nurse Manager

FLSA Status:       Non-Exempt

 

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

 

Values:

Patient Experience

Innovation

Integrity

Teamwork

 

Job Summary:

The Surgery Center Nursing Assistant works under the direction of nursing personnel to provide patient care while functioning as a nursing assistant and as a Patient Service Representative.  The Surgery Center Nursing Assistant task list includes, but is not limited to:

• Assist with prepping patients for surgery, setting up equipment, and getting the room ready for the next patient.
• Take temperature, pulse, and blood pressure.
• Set up rooms for patient admission.
• Transport patients by bed, cart, or wheelchair.
• Stock and supply patient care areas.
• Assists with prepping of patient charts.
• Responsible for answering calls (new patients, current patients, referring healthcare providers, etc.) regarding clinic operations and either handle or direct caller to the appropriate individual.
• Schedules clinic appointments and enters information into a computerized schedule.
• Collects payments, copays, and deposits from patients at point of check in.
• Updates patient information in practice management software.
• Gathers, enters, and/or updates data to maintain clinic records and databases in an efficient, organized, and confidential manner; establishes and maintains files and records for the clinic.
• Resolves scheduling conflicts and maintains clinic patient flow.
• Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.
• Performs miscellaneous job-related duties and tasks as assigned.
• Performs other related duties as indicated. 

(*Approximately 80% of time is spent on administrative duties and 20% completing tasks in Pre/Post/OR/procedure area)

This position will float between Edina and Burnsville surgery centers, dependent upon staffing needs.

Supervisory Responsibility:

• This position has no supervisory responsibilities.

Qualifications:

• High School Diploma or GED required. Post-secondary education and/or prior healthcare experience strongly preferred.
• CNA required.
• Minimum of one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate with others.
• Experience in a healthcare or insurance environment preferred.
• Previous CNA or Medical Assistant experience preferred.

 

Skills & Abilities: 

• Good writing, analytical and problem-solving skills.
• Ability to effectively communicate and prioritize duties.
• Ability to follow oral and written instructions.
• Ability to operate standard office equipment.
• Strong computer skills.
• Ability to work well whether independently or as part of a team.
• Knowledge of principles and practices of basic office management and organization.

Work Environment:

While performing the duties of this job, the employee regularly works in ambulatory surgery center settings located in Edina and Burnsville.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for at least 80% of time and stand for up to 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

Compensation & Work Schedule:

• Full-time: 40 hours/week.
• Non-Exempt.
• Day Shift Monday – Friday; no evenings or weekends.
• A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), PTO time, paid holidays, and HSA plan is offered.

* We cannot accommodate temporary/seasonal employment for this position - requesting a minimum of one year commitment working a FT/40-hour per week schedule.

All offers of employment at Twin Cities Pain Clinic are contingent upon clear results of a thorough background check. Offers of employment for all patient-facing positions are also contingent upon clear results of a drug screening.