Certified Medical Assistant (Psychiatry/Alberta) - Texas Tech University Health Sciences Center El Paso

Extended Job Title
Certified Medical Assistant (Psychiatry/Alberta)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
As part of an ambulatory care team, provide patient care and administrative clinical support while ensuring efficient and effective operational flow. Partner with physicians and licensed providers for the delivery of healthcare services.

Requisition ID
37288BR

Travel Required
None

Major/Essential Functions

• Maintain confidentiality and patient privacy at all times
• Verify and ensure patient data is accurately documented within electronic systems, and distributed via manual processes
• Schedule follow-up care (i.e., appointments, referrals, testing) as requested
• Initiate prior authorizations/pre-certifications as appropriate.  Counsel patients on process requirements
• May perform clinical support duties including but not limited to: phone triage, filing, front-desk reception, data entry, and/or patient registration as requested
• May be required and/or assigned to temporarily provide cross-coverage to other clinical departments to assist with staffing needs and ensure safe clinical operations
• Research, organize and provide referral information related to the CPAN program participants in accordance with the findings of the staff and treatment team. Provide accurate information on referrals for staff, program participants, and guardians. Provide community and regional resource assistance information, community programs for insured and participants
• Answers phones.  Processes incoming and outgoing correspondence and tracks status of all correspondence.  Draft, proof, edit correspondence, independently for understandability, grammar, punctuation and spelling, replies to correspondence as assigned. Correspondence is handled appropriately and efficiently. Uses rules of professional writing in proof work. Uses proper grammar and punctuation when composing correspondence on behalf of the department, staff and project
• Coordinates, prioritizes, and schedules routine and emergency appointments in person and virtual. Staff of the CPAN Project are made aware of appointments, in person or virtual in a timely and efficient manner. Scheduling virtual visits via EMR
• Coordinates and maintains filing / record keeping systems. Files and or records are easily accessed and in organized for easy retrieval of information
• Other duties as requested by the Program Director and Staff with Operations that will support the departmental staff and departmental daily operations. (as assigned)
• Assist the director with administrative duties with efficiency and timelines
• Adhere to all TTUHSCEP policies, procedures and processes
• Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork)
• Actively promote and encourage staff across the institution

Grant Funded?
No

Minimum Hire Rate
Compensation is commensurate upon the qualifications

Pay Basis
Hourly

Work Location
El Paso

Preferred Qualifications

• Minimum 6 months experience working as a CMA
• Familiarity with Joint Commission accreditation and standards desired
• Experience working in an academic medical/health sciences center desired
• Bilingual

Campus
HSC - El Paso

Department
Psychiatry Dept Elp Genl

Required Attachments
Professional License or Certification, Resume / CV, Transcript

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Skilled Professionals

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

• High School diploma/GED Equivalent
• Must be a graduate of a CAAHEP or ABHES Medical Assisting Program
• Demonstrated ability to work within a multidisciplinary setting; excellent interpersonal and communication skills
• Current BLS certification through the American Heart Association or American Red Cross required
• Current Medical Assistant Certification required

Does this position work in a research laboratory?
No

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx