Certified Medical Assistant- II (CCMA) (RMA) - DispatchHealth Management

The DispatchHealth Medical Technician II (DHMT-II) supports patient care by assisting with physical exam, point of care testing, treatments and data gathering.  The DHMT II works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes.  Strong organizational and customer service skills are keys to success as the DHMT-II. Extensive on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient’s home.

Job Details-

• Day shift- 8am- 6 pm
• Minimum 13 shifts/ month, must be able to work 4 weekend days
• Competitive compensation/ benefits
• Growth opportunities! 
• Company vehicle provided
• Onsite training 
• Must have 2 years of EMT or Certified Medical Assistant experience in urgent care/ family practice setting
• Must be comfortable learning new technology

• Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities
• Don and doff PPE appropriately and maintain strict infection prevention strategies
• Communicate with a healthcare provider via messaging video conference and mobile device.
• Obtain patient’s vital signs and assist in the collection of patient data
• Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit. 
• Perform indicated point-of-care lab testing as directed by virtual provider
• Prepare discharge instructions in conjunction with provider
• Responsible for equipment use, care and allocation
• Restock and clean equipment at end of shift appropriately
• Other duties as assigned to successfully complete a visit and maintain equipment and vehicles

• EMT certification with NREMT, or EMT-B (per state requirements) in good standing, OR Paramedic OR Medical Assistant.
• Minimum one (1) year patient facing experience
• Candidates with a bachelor’s degree in a core science or lab science and have a minimum of 2 years’ experience in chemistry and hematology, especially with experience using ani-STAT device, are encouraged to apply.
• Valid driver’s license with clean driving record
• BLS, American Heart Association
• High School Diploma or GED equivalent
• Ability to lift and carry equipment up to 50 pounds
• Ability to walk up and down several flights of stairs easily while carrying equipment
• Strong customer service, communication, and technological skills
• Previous experience of comprehensive history gathering and documentation within EMR
• Previous experience with basic procedural skills
• Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries
• Function autonomously and as part of a team to responsibility deliver care with flexibility and open-mindedness
• Continuous learner with strong critical thinking skills
• Ability to work a varied schedule with evenings, holidays and weekends required

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare.  A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service.  DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need.  Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes.  DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave. 

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other
• Innovation to trailblaze a new path for healthcare
• Integrity to create a respectful and inclusive environment
• Compassion to provide quality, safe and excellent care

Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.

Applications are being accepted for this role for at least 3 days after the posting date, or once we receive a sufficient number of qualified candidates.