Certified Medical Assistant I, AMG Call Center - Atlantic Health System

Responsible for providing general direct and indirect patient care in a clinical setting under the direct supervision of a physician. Collaborates with the interdisciplinary care team to ensure functionality of practice operations to provide excellent patient care. Ensures medical facilities run smoothly, and works in a clerical, administrative, or clinical capacity, and may even be asked to perform more specialized tasks.


Principal Accountabilities:

1. Handles patient intake, updates medical records, and administers appropriate screening tools.
2. Records medical information and test results, conducts patient interviews, takes and records vital signs, collects specimens, and administers medication under physician supervision.
3. Assists with walk-in and scheduled clinic visits, ensures verification and recording of clinical data and adherence to quality standards.
4. Monitors environment for compliance with continual accreditation readiness and evaluates practice schedule for changes or updates.
5. Demonstrates knowledge of the certified medical assistant scope of practice, incorporating elements of holistic patient-centered and team-based care.
6. Guides patients through the health care system and helps patients arrive at scheduled appointments on time.
7. Provides emotional support related to the patient's clinical situation in accordance with the patient's plan of care.
8. Assists with referrals of patients to the appropriate specialist for diagnosis or treatment.
9. Performs other related duties as assigned.

Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time.  We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.

Our integrated network offers seamless access to Atlantic Health System’s entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services.

In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.