Certified Medical Assistant - Emergence

Are you a dedicated and compassionate behavioral health professional with a strong commitment to helping people in crisis? Emergence is seeking a Certified Medical Assistant with a passion for helping individuals seeking services for substance use, gambling disorder, justice involved individuals and those seeking behavioral health services.

At Emergence, we know our employees are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

$3500 HIRING BONUS! $1500 on your first regular paycheck and $2000 after 6 months.

CMA Position Highlights:

• Hourly, non-exempt position, 40 hours per week
• 100% Employer Paid Medical, Dental, Vision, Life Insurance
• 401k with employer match
• Generous paid time off
• Paid holidays
• Paid training and continuing education
• Supportive, collaborative environment

Job Description

Summary/objective

Promotes a strong belief in Emergence Integrated Co-Occurring Treatment philosophy, purpose, and ideals. Medical Assistants perform delegated routine clinical duties within the supervising practitioner's scope of practice; assist the provider in the delivery of patient care in the clinic setting; to interact with patients, both in person and by phone; to provide outstanding customer service to patients, families, and co-workers; and to perform related duties as assigned.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Maintains patient medical records, updating patient medical history, current status including vital signs, medical treatments and medication provided.
• Prepares for patient visits. Reviews the patient file, including requests for labs, referrals and correspondence. Verifies and ensures necessary reports are present. Provides updates to Provider team as needed.
• Collaborates with Providers to ensure efficiency of schedules and continuity of care. Discusses patients scheduled for the day including pre-visit prep.
• Prepares and maintains patient exam rooms, ensuring that appropriate supplies are in the room and that necessary equipment is present and sterilized.
• Prepares patient for examinations, explaining medical treatment procedures as needed.
• Provides limited education and/or coaching for patients within scope. This includes discharge information and/or responding to follow-up questions. Instructs patients about medication and possible allergic reactions.
• Responds to patients' questions and concerns in person and via email exchange. If the question is outside of scope, directs inquiries to appropriate person.
• Assists physician during examinations, procedures, treatments, and minor office surgeries.
• Anticipates Providers' needs and manages Providers' requests.
• Collects and prepares laboratory specimens. Completes screenings. Collects and reviews patient data per protocol. Follows up on test results as directed by healthcare Providers. Documents specimens collected and results in electronic medical record (EMR).
• Prepares and administers medication as directed by a physician, including MAT medications.
• Returns patient phone calls by the end of each business day-or sooner if acuity is high.
• Performing injections

Competencies

• Medical Records Management
• Understanding of pertinent regulatory requirements including bloodborne pathogens and disposal of medical waste
• Excellent interpersonal communication skills
• Specimen collection techniques and chain of custody
• Medication administration
• Strong patient assessment skills
• First aid and CPR
• Wound care

Supervisory responsibilities

N/A

Work environment

Works in a team centered clinical environment serving clients seeking mental health and substance use disorder services.

Physical demands and occupational risks

• Ergonomic hazards from lifting, sitting, and repetitive tasks
• Exposure to infectious disease, biological hazards and bloodborne pathogens
• Injuries due to sharps
• Chemical and drug exposure
• Stress

Travel required

N/A

Required education and experience

• 2+ years' experience as a Certified Medical Assistant
• 2+ years' experience using Electronic Health Records
• Knowledge of relevant medical terminology
• Experience working with patients in behavioral health and substance use treatment

Preferred education and experience

• Bilingual (English and Spanish) strongly preferred
• Experience working with the LGBTQIA community

Work authorization/security clearance requirements

Must be eligible to work legally in the United States

DEIB Statement

Emergence is an equal opportunity employer committed to fostering, cultivating and preserving a culture of diversity, equity, inclusion and belonging. Individuals with lived experience of substance use disorder and/or criminal justice involvement are encouraged to apply, as well as LGBTQIA+, BIPOC, and people living with disability.