Certified Medical Assistant - Medical Center Barbour

2.         POSITION QUALIFICATIONS

·      Performing routine clinical and administrative procedures appropriate to the clinic specialty.

·      Escorting patients to exam rooms, interviewing patients to update health history, medications and allergies, capture reason for visit and accurately documenting all information in patient’s health record.

·      Administering and documenting medication under provider’s order and follows the five (5) medication rights and reduces the potential for medical error.

·      Preparing and organizing exam rooms, including re-stocking medical supplies, upkeep, general cleaning and maintaining instruments/equipment using proper sterilization/maintenance protocols.

·      Collecting, labeling and processing patient specimens as needed, including tracking specimens in appropriate logs.

·      Maintaining medication inventory to prescribed par levels and actively working to reduce waste.

·      Triaging messages from patients and front office staff to providers and providing feedback and answers to patient/provider/pharmacy calls.

·      Obtaining all necessary prior authorizations a specified period before the scheduled procedure and managing appeals as necessary. Ensuring all necessary Advance Beneficiary Notice of Non-Coverage forms are signed by patients prior to services being rendered.

·      Following all Hospital/Clinic policies and procedures.

·      Assisting other office staff and performing related job duties as needed.

Performance Requirements

Knowledge:

1.    Knowledge of manual/computerized practice management systems and health records.

2.    Knowledge of customer service principles and techniques.

3.    Knowledge of the principles and skills needed for practical nursing to provide patient care and treatment.

4.    Knowledge of examination, diagnostic and treatment room procedures.

5.    Knowledge of medications and their effects on patients.

6.    Knowledge of common safety hazards and precautions to establish a safe work environment.

Skills:

1.   Skill in communicating effectively with patients, medical and administrative staff and the public.

2.   Skill in effectively balancing needs of clinic with needs of patient with minimum tension.

3.   Skill in typing a minimum of 50 WPM and operating a 10 key calculator by touch.

4.   Skill in defusing tense situations through diplomatic problem-solving.

5.   Skill in administering a variety of treatments and medications as directed.

6.   Skill in using various types of equipment for intake, examination and treatment procedures.

7.   Skill in maintaining quality control standards.

Abilities:

1.   Ability to work well under pressure with minimal supervision.

2.   Ability to maintain effective and organized systems to ensure timely patient flow.

3.   Ability to multi-task, manage details and organize efficiently and effectively.

4.   Ability to identify problems and recommend solutions.

I                                                understand that the duties that are required of me in my job position places me in a Category                         .  I have received education and training relative to this OSHA category classification and understand the requirements that will be expected of me in order to complete the above-mentioned duties.

I have reviewed these job requirements and verify that I can perform the minimum requirements and essential functions of this position.

Employee Signature  _______________________________________________  Date  _____________________________

4.         POSITION RESPONSIBILITIES AND EVALUATION RATINGS