Certified Medical Assistant East Float - CommonSpirit Health

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The Medical Assistant is responsible for working within a float pool at the various Baylor St. Luke's Medical Group Clinics to assist with supplemental staffing.  The expert level Medical Assistant demonstrates a mastery level of proficiency in delivering patient care in the ambulatory care setting. Performs patient care responsibilities and provides clerical and administrative support in a clinical setting. 

Serves as a float pool resource to various clinics within designated, local region.      
Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collect specimens, EKGs/ECGs, and POCTs.
Collects patient history, performs medication reconciliation and enters information in the electronic medical record.
Notes the primary complaint/reason for patient’s visit.
Sets up instruments and equipment for medical provider (MD, DO, PA NP).
Assist with procedures as needed.
Administer medication under direction / order of a supervising medical provider (MD, DO, PA NP).
Instructs patients on general care and medical procedures as appropriate to scope of practice for an MA.
Maintains patient and service rooms in a neat and orderly condition.
Schedules patient tests, procedures, and appointments.
Conduct patient outreach phone calls and post visit follow-ups.
Responds to routine patient phone calls and MyChart messages and route to RN, ACP or Physician as needed.
Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information.

Take inventory of clinic supplies and order supplies as needed. 
Supports the clinic / departments compliance with regulatory requirements.
Performs functions of the Office Associate/ Patient Access Representative and is cross-trained to fill in this role as needed
Conduct Performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency.
Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
Flexible, dependable, hardworking, willing to work in a float pool position and be adaptable.
Other duties as assigned.

Required Education and Experience 
High school diploma or equivalent required.
Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable. 

Required Licensure and Certifications
Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable. 
 Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required. From American Heart Association

Required Minimum Knowledge, Skills, Abilities and Training
Ability to perform EKGs, draw blood and administer injections.
Ability to effectively communicate to staff and patients.
Demonstrated knowledge of examination, diagnostic and treatment room procedures.
Through knowledge of the meaning and use of medical terminology and abbreviations.
Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
Maintains a positive, caring attitude towards patients.
Good computer skills using a medical management application.
Possess a strong work ethic and a high level of professionalism