Certified Medical Assistant - Conway Medical Center

Position Summary: The Certified Medical Assistant- PNS (CMA) will be responsible for accompanying patients to exam rooms, preparing patients for exams, performing and documenting vital signs, assisting with procedures, preparing and administering medications with physician’s authorization. The CMA will provide patient education with regards to office policies, medications and transitional care of patients. The CMA at times may retrieve lab and x-ray reports, call in prescriptions, telephone triage, obtain referrals and authorizations, and complete medical forms. The CMA may be asked to assist with other office responsibilities i.e. answering office phones, scheduling appointments, filing, ordering medical and office supplies, stocking exam rooms, etc.

Education:

• High School Diploma or Equivalent required.

Experience:

• A Minimum of 2 years prior experience working in physician office setting required. 5 years preferred.
• Knowledge of standard medical office practices and procedures required.
• Knowledge of current referral sources/authorization processes preferred.
• Phlebotomy training preferred.

Licensure/Certification/Registration:

• Certified Medical Assistant (CMA) through an accredited agency required.
• Basic Life Saving (BLS) certification required.

Special Skills:

• Exemplary core customer service skills strongly required.
• Strong organizational skills required.
• Strong PC skills required.
• Strong verbal and written communication skills required.
• Ability to remain calm and professional in all situations required.
• Ability to exercise independent judgement in emergency situations.

Working Conditions:

• Occasional exposure to irrational patients
• Potential exposure to blood borne and airborne pathogens
• Stress level high due to multiple demands frequently occurring simultaneously.
• Occasional exposure to bio-hazardous materials
• Physical surroundings pleasant and comfortable
• Generally contained office type environment
• Prolonged standing and walking

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