Certified Medical Assistant (CMA/RMA) - General Surgery - CARLE

Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures
Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status
Schedule referrals for patients with specialist or outpatient as requested by the provider
Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding
Answer questions and provide teaching to patients and family members.

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures
  Demonstrates competence in the clinical skills necessary to carry out assigned job duties
  May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis
  Administer ordered medical and/or vaccines
  Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status
  Schedule referrals for patients with specialist or outpatient as requested by the provider
  Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding
  Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes
  Answer questions and provide teaching to patients and family members
  Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure
  Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site
  Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines
  Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules
  Behave in a manner consistent with all Compliance and HIPAA policies and procedures
  Maintain regular and consistent attendance at work
  Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations
  Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests
  Perform other duties as requested by Patient Care Manager to facilitate the smooth and effective operations of the office
  Demonstrates the Carle Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines
  Demonstrates ability to meet business needs of department with regular, reliable attendance
  Employee maintains current licenses and/or certifications required for the position
  Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare
  Completes all annual education and competency requirements within the calendar year
  Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g
  Medicare and Medicaid) regarding fraud, waste and abuse
  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff
  Takes appropriate action on concerns reported by department staff related to compliance.
• Specialty clinic experience preferred.

• Assist with provider chart prep for clinic appointments.
• Room patients, assist with clinical team in-basket, assist with prescription refills, lab results, and pre-authorizations.
• Assist with surgery and procedural responsibilities.