Certified Lighting Technician - ABM Industries

ABM Electrical Solutions provides award-winning professional lighting maintenance and electrical service. Innovation and quality sets the company apart from typical electrical contractors and allows us to offer the widest array of services for commercial, governmental, health care, industrial, educational and residential customers. Services offered include on-going custom lighting maintenance and electrical preventative programs for commercial customers. This contracted service combines several re-lamping strategies to provide a safer, more secure and energy efficient operation while; lowering total facilities operations and maintenance costs.

Other commercial services include: lamp replacement, fixture cleaning, and pole inspection. In addition to lighting service contracts, the company also performs lighting and electrical retrofit services including pole replacement, fixture replacement, landscape lighting, sign repairs, exit/emergency lighting, electrical upgrades and troubleshooting, and electrical retrofit. For residential customers, ABM ES offers a broad range of services including power distribution, lighting design and installation, wiring and switches, relocations, replacements, emergency repairs, upgrades, cables, circuits, troubleshooting, and preventative maintenance to both residential and commercial markets.

Pay: $28.00-$40.00 hourly. 

The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management

Primary Position Description: The Commercial Lighting Technician directly reports to the Service Manager of ABM Electrical Solutions.  The primary objective for this critical role is to support customer relations, field productivity thru field service automation, handle customer communications. This responsibility includes being part of a team to ensure a high level of customer satisfaction (that work requests are handled with care, attention to detail, and that we communicate timely and accurately with our customers so that each experience with our organization is a positive one). Outstanding performance happens through complete and appropriate communication with an eye for detail and process. Essential to success of the position is the use of field service automation tools to ensure that timely detailed information is relayed to Dispatchers and Supervisors. The position will require high competency in the use of computer.

SPECIFIC RESPONSIBILITIES: 

• Support ABM Mission & Vision 
• Support the performance of the branch operations including, planned and unplanned maintenance/service call and project/retrofit delivery requirements. 
• Support customer satisfaction initiatives and process 
• Support successful operations consistent with ABM Electrical Solutions Inc. policies, programs, procedures, systems and guidelines.   
• Foster an environment that promotes timely communication and teamwork between Sales and Service 
• Support  Training & Safety initiatives   
• Maintain a clean DMV record 
• Maintain California State Certification General Electrician or Non-Residential Lighting Technician 
• Provide monthly interior and exterior lighting maintenance for multiple retail locations 
• Technician to be responsible for an established and repetitive route each month 
• Daytime, nighttime and weekend hours required based on customer needs 
• Provide information and quotes to direct report service manager(s) for additional work needed 
• Performing lighting maintenance and minor electrical repairs at customer locations 
• Complete paperwork using proper codes for materials 
• Operate a company vehicle following all safety rules 
• Use special high reach equipment as needed to complete job 
• Work independently in a timely manner 
• Working knowledge of small hand tools 
• Report to supervisor at office as scheduled 
• Able to carry ladders weighting up to 70 pounds, which is the 32-foot, fiberglass, rated “Red” 
• Prolonged sitting due to driving, which is at least 15% of daily responsibilities 
• Stooping down working at ground level, and reaching above head to repair fixtures 
• Climbing in and out of the bucket on boom truck in order to work at high reach levels 
• Able to lift ballasts weighing up to 25 pounds to install into fixtures 
• Pulling wire 
• Climbing in and out of bed/back of truck and/or vans 
• Able to war tool belt with tools attached 
• Able to hold fixtures and frames and lenses, and drill for fixture installation and removal 
• Participate in on-call schedule 30. Performing other duties as assigned. 

MINIMUM QUALIFICATIONS 

Required

• High School Diploma/GED 
• CA Non-Residential Lighting Technician or General Journeyman Electrician certification 
• Minimum 2-5 years of experience performing lighting maintenance work for retail and commercial   
• Clean DVM record 

Preferred 

• Aerial Lift Certification preferred, but not required 
• Minimum 2-5 years boom truck experience strongly preferred 
• Minimum 2 years of experienced in writing estimates/ quotes preferred 
• Microsoft Office 2007 or 2010 (including SharePoint, Outlook, and Word) experience preferred 
• OSHA 10hr. Certified preferred, but not required

Measurements: The lighting technician will be evaluated on customer satisfaction data, dispatcher personnel support feedback and operational metrics developed by the Operations manager/Service Manager that best reflect their role.  Other special assignments may be of consideration for measurement against personal and team performance.  

Travel Requirements:  10% 

Professional development: Field Service Automation training, problem solving skills, customer relations management and quality based learning initiatives.