Certified Harley-Davidson Technician - Thunder Tower West Harley-Davidson
Morrow, GA 30260
About the Job
Harley-Davidson Certified Technician
up to $40 Flat rate depending on Experience
Service Department Operations:
up to $40 Flat rate depending on Experience
Service Department Operations:
- We Will send you to school to make Master Level
- Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
- Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
- Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
- Accept work assignments from the Service writer/Manager.
- Requests parts for the job as early as possible when needs become known.
- Perform service, repair, and customization work in accordance with factory specifications.
- Assist the Service Writer/Manager with additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
- After the job is finished ensuring proper completion and filing of paperwork.
- Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
- Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.
Customer Service:
- Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
- Keep customers’ vehicles cleaner than when it was dropped off.
Source : Thunder Tower West Harley-Davidson