Central Receptionist - Northview Church

PURPOSE OF THE JOB:

The Receptionist’s primary responsibility is to answer the phone and greet all incoming visitors and assure they are directed to the appropriate person. This position is a nonexempt full-time hourly position in the Operations Ministry and reports first to the Project Director and then to the Operations Pastor.

Essential Duties:

• Give Ministry Away
• Answer all incoming lines for all campuses and directs to the appropriate person
• Greet all incoming visitors and assures their questions or needs are addressed
• Monitor emails from the Northview info email box and respond as appropriate or forward to appropriate person
• Process and distribute all outgoing and incoming mail and deliveries
• Record & communicate receipt of deliveries to respective receivers
• Reserve meeting space in central offices, as needed
• Build and maintain a cross-trained reception volunteer team
• Work in tandem with Binford Campus Ministry Assistant for consistent coverage of main desk
• Coordinate and prepare items for the weekly courier service between campuses
• Support the Safety and Security Director with projects
• Maintain Northview job board
• Maintain and organize office supplies stock for Central staff, including stamps and postage machine supplies
• Maintain Central kitchen by ordering supplies, stocking, and tidying, as needed
• Various attendance tracking and reports
• Respond to emails and voicemails within 24 hours

As Needed Duties:

• Support Operations Pastor with projects as requested
• Order office supplies and maintain work room
• Distribute benevolence assistance applications and other standard documents
• Coordinate receptionist desk coverage for scheduled vacations
• Attend meetings as needed
• Support with short term projects as needed
• Keep main entry clear of debris, clutter, and organized

Supervisory Responsibilities:

This position works with volunteers and must have an understanding that volunteers are key to the ministry of the church. The employee must have a heart to recruit, train, equip and support volunteers in fulfilling their roles.

This job description is an attempt to list all normal job activities.  There may be additional duties and responsibilities required by the employee not listed on this description. 

MINIMUM QUALIFICATIONS:

Associate degree plus one to three years of related experience; or equivalent combination of education and experience. Related experience would be in Administrative/Clerical Support and handling a multiline phone system.