Central Processing Technician III Otolaryngology - Boston Medical Center

Position: Central Processing Technician III

Department: Otolaryngology (Shapiro Building)

Schedule: 40 Hours, Days

POSITION SUMMARY:

The Central Processing Technician III (CP Tech III) must be able to perform all the duties of a CP Tech I and CP Tech II, and must meet or exceed BMC/Department and Industry standards in carrying them out. The CP Tech III is responsible for collaborating with Supervisors, the Clinical Educator, and the Training Coordinator to provide instruction and preceptor-ship to CP Tech IIs and CP Tech Is as directed. The CP Tech III also ensures the availability and delivery of Surgical Modules, instruments, and other surgical supplies to and from the Surgical Suites, Labor and Delivery, Ambulatory Surgery, and other customer departments. The CP Tech III uses superb English language and interpersonal skills to maintain open oral, written, telephone, and electronic communication with all Health Care Team members. The CP Tech III identifies, locates, and prints out MD preference cards from the CP Department's computer system and facilitates improvement in quality and service. The CP Tech III also coordinates the efforts of the CP Tech Team to maintain the OR Suites' instrument supply carts at PAR levels. All CP Tech IIIs must maintain detailed records (including accurate written logs and computer-generated labels). The CP Tech III completes assigned work on time, enabling the Department to achieve its mission.

ESSENTIAL DUTIES/RESPONSIBILITIES:

COORDINATES COMMUNICATION WITH THE OPERATING ROOMS, LABOR AND DELIVERY, AMBULATORY SURGERY, AND OTHER CP DEPARTMENT CUSTOMERS

• Monitors surgical schedule changes accurately and pro-actively, reporting and recording changes according to BMC/Department procedures related to patient safety and customer service goals.
• Makes or receives telephone calls between surgical areas, principally the Operating Suites, and CP Department.
• Updates appropriate members of CP Department team on all Operating Suite and other customer schedule changes, documenting them according to BMC/Department policies and procedures.
• Uses the PISCIS computer data system to accurately identify, locate, and print out MD preference cards and identifies, prioritizes, and follows-up on providing instruments for emergency needs

ABLE TO COLLECT, INVENTORY, ORDER, AND STORE INSTRUMENTS AND SUPPLIES CORRECTLY.

• Assures that designated PAR levels of supplies are maintained in compliance with BMC/Department procedures and Industry standards.
• Maintains PAR levels of peel-pouched back-up instruments (utilizing the designated wire cart for back-up instruments located in the core Operating Suite area).
• Documents actual in-coming or out-going instruments and supplies to non core areas.
• Places supply orders accurately and in a timely fashion with the Materials Management Coordinator.
• Coordinates receiving with Materials Management Coordinator and organizes re-stocking in CP Department storage areas according to BMC/Department standards.

ABLE TO DECONTAMINATE INSTRUMENTS, INCLUDING FRAGILE HIGH TECH INSTRUMENTS, CORRECTLY IN COMPLIANCE WITH HOSPITAL PROCEDURES AND INDUSTRY STANDARDS

• Demonstrates competency; in all tasks related to the decontamination process, to the Clinical Educator or Designate.
• Uses BMC/Department and Industry standard safety techniques at all times to protect self and others from injuries (e.g., from sharps) and exposures (e.g., to bodily fluids).
• Dresses in and maintains Personal Protective Equipment (PPE), such as gloves, mask, eye guards, impermeable lab coat, etc. in working order in compliance with BMC/Department or Industry standards.
• Thoroughly inspects Decontamination Room and equipment including cart washer strainers, washer decontaminator to ensure that all drains are clean, enzymatic solution tanks filled, and equipment is in working order.
• Accurately orders daily supplies to be used in decontamination area using BMC/Department standard processes for communication
• Scans all bar-coded kits for inventory management.
• Separates single use v. re-usable supplies returned form core OR areas or other customer departments.
• Sorts re-usable material based on BMC/Department procedures for method of decontamination (including heat sensitive v. non-heat sensitive; immersible v. non-immersible; mechanical v. hand-washable).
• Accurately determines sequence of decontamination activities based upon patient care needs, including Operating Room, Labor and Delivery, Ambulatory Surgery, and other customer needs, processing times, and overall time management.
• Accurately conducts visual inspection of all instruments to be processed prior to decontamination, according to BMC/department and Industry standards, including fiber optic and power equipment.

PREPARES AND PACKS INSTRUMENT KITS CORRECTLY, INCLUDING FRAGILE HIGH TECH INSTRUMENTS AND MECHANICAL MEDICAL INSTRUMENTS, IN COMPLIANCE WITH HOSPITAL PROCEDURES AND INDUSTRY STANDARDS.

• Demonstrates competency; in all tasks related to the instrument assembly process, to the Clinical Educator or Designate.
• Accurately names and identifies functions of surgical instruments, including fragile high tech and mechanical medical instruments.
• Accurately uses medical terminology and abbreviations related to the function of each instrument in the full range of BMC instrument kits.
• Accurately uses mechanical and electrical terminology related to the function of electrical and mechanical instruments in the full range of BMC instrument kits.
• Accurately accesses, interprets, and enters computerized data on a keyboard or touch-screen in order to properly assemble and label kits.
• Given a kit assembly assignment, assembles kit correctly according to BMC/Department and Industry standards, including verifying and documenting functionality and cleanliness of material.
• Accurately documents kit assembly according to BMC/Department and Industry standards.
• Uses computer keyboard or touch-screen to print out accurate labels for kits; places labels or other printed-out notices on kits using approved BMC/Department procedures.
• Upon assignment, determines the sequence of assembly based on patient care factors, including need, processing time, and overall time management for the shift being worked.
• Packages and labels kits based on properties of the items that each contains and the appropriate sterilization process required by BMC/Department and Industry standards.

STERILIZES KITS, INCLUDING FRAGILE HIGH TECH INSTRUMENTS AND MECHANICAL MEDICAL INSTRUMENTS, CORRECTLY IN COMPLIANCE WITH HOSPITAL PROCEDURES AND INDUSTRY STANDARDS.

• Demonstrates competency; in all tasks related to the sterilization process, to the Clinical Educator or Designate.
• Performs physical inspection of all sterilization equipment to verify that strainers are free from debris, chamber doors open/close properly, and that gaskets seal correctly, in compliance with BMC/Department and Industry standards.
• Given a series of sterilization assignments, determines the sequence of sterilization based on patient care factors, including need, processing time, and overall time management for the shift being worked.
• Loads sterilizer carts and documents load contents, date, sterilizer number, operator, and other required information according to BMC/Department and Industry standards.
• Loads sterilizers correctly and initiates cycles.
• Monitors sterilization processes using mechanical, chemical, and biological measures according to BMC/Department procedures and Industry standards.
• Unloads sterilizers correctly after verifying and documenting completion of sterilization cycle.
• Transports sterilized material to designated locations according to BMC/Department and Industry standards.
• Performs all quality assurance testing functions; makes and documents recalls appropriately and accurately in the event of a biological result failure.

COMPLETES CLEAN/STERILE STORAGE AND MANAGES CASE CARTS CORRECTLY, INCLUDING HANDLING OF FRAGILE HIGH TECH INSTRUMENTS AND MECHANICAL MEDICAL INSTRUMENTS, CORRECTLY IN COMPLIANCE WITH HOSPITAL PROCEDURES AND INDUSTRY STANDARDS.

• Demonstrates competency; in all tasks related to the sterile storage and distribution process, to the Clinical Educator or Designate.
• Places cleaned/sterilized material in designated storage areas and locations according to BMC/Department procedures and Industry standards.
• Rotates stored material (first in/first out) accurately in according to BMC/Department procedure.
• Monitors the storage environment in compliance with BMC/Department and Industry standards by monitoring temperature, humidity, cleanliness, fire code compliance, and foot traffic patterns.
• Monitors inventory in compliance with BMC/Department and Industry standards, using PAR levels, minimum/maximum reorder quantities, and other benchmarks established by BMC/Department.
• Uses computerized case cart replenishing system accurately in conformity with BMC/Department and Industry standards.
• Selects and prints physician preference cards.
• Utilizes physician preference cards accurately to assemble case carts in a timely manner according to BMC/Department standards.
• Transports completely picked case carts to designated rooms using BMC/Department standards.
• Communicates effectively in a pro-active and timely fashion with the Operating Room, Charge Nurses, Labor and Delivery, and Ambulatory Surgical Specialties, regarding the need for and availability of instruments and equipment.

OTHER DUTIES AND RESPONSIBILITIES

• Uses BMC's Seven Cultural Beliefs and hospital values as the basis for decision-making and to facilitate the CP Department's mission.
• Attends CP Team and Operative Services staff meetings as required.
• Uses superb interpersonal skills to interact with other members of the CP Department Team, customer departments, and BMC patients and their families.
• Maintains work station and CP work environments in a clean and sanitary condition.
• Demonstrates good personal hygiene appropriate to work in a sterile environment.
• Follows all aspects of the BMC, CP Department, and Industry infection control and safety procedures without exception.
• Accepts and transmits e-mail, written, and oral messages for CP Department team members accurately in English.
• Utilizes an Air Gun, Case Cart Washer, Washer-Decontaminator, Heat Sealer in compliance with BMC/Department and Industry standards.
• Utilizes computerized Inventory Management System, including Scanner Gun, in compliance with BMC/Department and Industry standards.
• Carries out routine maintenance of all equipment and instruments.
• Accurately reads and applies information contained in Material Safety Data Sheets (MSDS) and the Right to Know Law, especially as related directly to exposures in CP Department or delivery of instruments.
• Accurately identifies and describes role of primary professional and government agencies related to compliance in the CP Department: JCAHO, FDA, EPA, OSHA, DPH, AAMI, and IAHCSMM.
• Consistently demonstrates appropriate precautions needed to stay safe from sharps, and exposure to blood, other bodily fluids, and harmful chemicals or other substances.
• Accurately explains and demonstrates first aid, emergency response, and evacuation procedures specifically related to Ethylene Oxide (ETO) machine leak or spill.
• Performs other duties as required.

JOB REQUIREMENTS

EDUCATION:

• Requires a minimum of a High School Diploma or government recognized equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Requires certification as a Certified Registered Central Sterile Technician (CRCST) by the International Association for Central Sterile Healthcare Materiel Management (IAHCSMM), or, as a Central Sterile Professional Department Technician (CSPDT) by the American Society of Healthcare Central Sterile Professionals (ASHCSP). Certification needs to be maintained by obtaining the required CEU's each year through the certifying agency.

EXPERIENCE:

• Requires minimum of 5 years prior experience successfully collecting, cleaning, decontaminating, packing, and storing sterile instruments in accordance with Industry standards.

KNOWLEDGE & SKILLS:

• Requires demonstrable ability to operate all department equipment, including sonic, Sterrad, Steris, Ethylene Oxide (ETO), and steam sterilizers, MS DOS-based Microsoft Office computer system, and touch-screen inventory and kit assembly applications.
• Requires ability to speak, read, write, and communicate effectively in English with CP Department Director, Clinical Educator, Managers, Administrative Coordinator, and other staff, as well as with MDs, Charge Nurses, Supply Chain staff, including outside vendors, and members of other BMC clinical and support departments as necessary, in order to accomplish CP Department tasks.
• Requires ability to organize, prioritize, multi-task and meet deadlines.
• Requires ability to communicate with, coordinate, and facilitate among a diverse team of CP Tech Is, IIs, and IIIs to accomplish tasks.
• Ability to accurately interpret and use medical terminology and abbreviations.

Req id: 28987