Central Business Office Manager - Springstone Inc

Central Business Office, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members to join our team. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what matters–providing quality patient care. Join our team in Louisville, KY to build a career that touches lives.

Members of our team Enjoy:

• Working with a highly engaged staff
• Healthy staffing levels
• Flexible scheduling
• Career growth
• Competitive compensation

• UKG Wallet – We’ve partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.

What you will do in this position:

• This position is 50% travel.
• Provides professional and technical support to staff.  Responds to requests from insurance carriers, family members and patients regarding account balance issues. 

• Act as administrator for payer website/log in access.
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix for all facilities
• Actively works with the Utilization departments in all facilities to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
• Assigns tasks to staff through billing software as needed.
• Develops, implements, monitors and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations and procedures. Recommends new and /or revised policies and procedures as needed.
• Reviews and approves all adjustments and refunds for all facilities  
• Attends and prepares for weekly AR Calls
• Assists with A/R Month End close process.
• Participates in hiring, supervision and evaluation of assigned staff. 
• Accurately perform billing and collections for multiple facilities for all payors

• High school diploma or equivalent required.  Associates degree preferred.
• 3-5 years of AR & payer management projects
• 4-5 years of supervisory experience in a billing/collection's operations