Center for Health Equity Program Manager - Hospital for Special Surgery

Overview

How you move is why we’re here. ®Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

 the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Center for Health Equity Program Manager

HSS believes Health Equity is a moral imperative; as the leader in musculoskeletal health, we have committed ourselves to reducing disparities in care in partnership with our employees, patients, and communities. We are embedding health equity across the organization so that it becomes part of our measurements, practice, partnerships, and process. Through a collective approach, we will achieve equitable health care for all. 

OHE Vision  

To reduce disparities in care as the leader in musculoskeletal health in partnership with our employees, patients, and communities.  

OHE Mission   

Identify, establish, and implement efforts aimed at reducing disparities in care and improving health equity through enhanced access to world class care, research, advocacy, community engagement and leadership. We seek to do this by leveraging data to inform strategies, evidence-based interventions, and standardized performance metrics. 

The Health Equity Program Manager will contribute to achieving the vision and mission of the Center for Health Equity (CHE) guided by the goals, objectives, KPI’s and tactics outlined in the strategic plan. The Health Equity Program Manager will work in partnership with hospital leaders and community partners to successfully implement a portfolio of projects and initiatives aimed at reducing health disparities including regulatory, reputational, and operational accountabilities. This position will report  to the Chief Health Equity Officer and the Assistant Director.

Primary Responsibilities:

• Works collaborative with CHEO to implement health equity priorities, including enhancing access to care, data standardization, disparity monitoring and analysis, community engagement and interventions, and outcomes measurement.
• Supports the development and implementation of health equity strategy and ensures that health equity is integrated across the organization’s policies, programs, protocols, and services.
• Collaborates in a cross-functional team to identify policies, strategies, and/or programs to advance health equity and racial justice through matric driven initiatives and programs.
• Designs, leads, and manages various projects and initiatives that require broad organizational support and input from multiple stakeholders.
• Oversees the performance of quantitative and qualitative analysis to support the implementation and monitoring of health equity initiatives as well as coordination and of tracking and reporting of milestones and synergy realization.

Maintains detailed project documentation including meeting minutes, action items, work plans, issues lists, and risk management plans.

Qualifications

• Master's degree in health care, business administration, Public Health, or a quality related health care field.
• 3-5 of progressively responsible roles leading health equity, population health management, quality improvement initiatives, and/or public health efforts.
• Strong knowledge of the regulatory requirements as it relates to health equity
• In-depth knowledge of public health, social determinants of health, structural racism and other systemic barriers that contribute to health inequities and experience embedding equity into policies and procedures.
• Proven history of engaging communities of color, groups, and communities that have been socially and economically marginalized.
• Demonstrated excellent interpersonal, oral, and written communications skills.
• Demonstrated strong project management skills.
• Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, OneNote, Teams).
• Excellent analytical skills and ability to synthesize data from multiple sources into crisp, compelling, and sound analysis.

Preferred Qualifications

• Experience working with NCQA, Centers for Medicare and Medicaid Services (CMS), and other state and federal regulatory and accreditation requirements.
• Experience implementing grants to meet budgetary and programmatic goals.
• Experience with using population and program data to inform strategic and programmatic decisions.
• Innovative thinker, with a track record for translating strategic thinking into action plans and results.

Competencies:

• Ability to manage multiple projects, meet deadlines and adjust to changes in company policies, procedures, and priorities.
• Ability to effectively present information and respond to inquiries from employees, senior management, and regulatory agencies.
• Ability to make decisions guided by general instruction and practices requiring some interpretation.  
• Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observations, knowledge and skills based on general precedents. Make problem-solving recommendations of moderate complexity and importance.
• Ability to follow precedents and procedures.  May set priorities and organize work within general guidelines.  Seek assistance when confronted with difficult and/or unpredictable situations.  Supervisor/manager will monitor work progress.
• Ability to communicate clearly and effectively in written English with internal and external stakeholders.
• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.  Results may affect the operations of one or more departments.
• Ability to provide a high level of customer service and staff training to meet department standards and expectations. 
• Ability to be accountable for delivering high-quality work and act with a clear sense of ownership.

Other Requirements

Pay Range - Minimum

Pay Range - Maximum