Center Director - SharpeVision

Reports To: CEO

Travel: Some travel may be required

About the Company: Be part of the change. Join SharpeVision and work with a national leader in refractive surgery bringing clear, unencumbered sight to people from around the world. We are modern, transformative vision-correction boutiques located in Seattle, Chicago and Austin. Our goal is to help our patients realize their full human potential. We believe in people and the magic that happens when they focus on a common goal. We believe in the power of technology to transform lives, and we believe we are here to be part of it. The day is coming when no adult will need to put plastic in their eyes or on their face to see clearly. At SharpeVision, we are bringing that day closer, one patient at a time.

Summary: SVML Center Directors combine integrity, dependability and leadership while taking ownership of their Center’s impact on Company outcomes and results. They are goal-oriented, organized and adaptable with the ability to take independent initiative. They are socially perceptive and great at building, managing and growing a strong team. They can effectively handle stress/conflict and are able to multitask and manage time well. Our Center Directors regularly demonstrate skills in and knowledge of administration, personnel and facility management, management of material and financial resources and exceptional customer service.

All SharpeVision employees must continuously demonstrate our 5 Core Values:

1. Committed to Growth (Personal & Professional)

2. Be an Excellent Communicator

3. Have Fanatical Attention to Detail

4. Be Genuine and Authentic

5. Be Patient-Focused

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Join Leadership Team in development, implementation and administration of Company strategies, policies, programs and services.

2. Organize, plan and prioritize work of the Center and team.

3. Participate in recruitment, hiring and training of Center staff.

4. Coach, develop, direct, supervise and evaluate work activities of optometrists, assistant center director, ophthalmic technicians, patient experience specialists, and surgical counsellors. 

5. Establish and evaluate goals and objectives for Center staff and motivate for achievement.

6. Establish and manage Center schedule to accommodate patient demand.

7. Conduct fiscal operations for the Center, including basic accounting, budgets and authorizing expenditures.

8. Prepare reports to inform Leadership Team of the status of programs, services and initiatives.

9. Maintain communication and liaise between staff and other Centers to coordinate interoffice functioning.

10. Monitor, review and analyze Center activities, resources and data to improve service utilization and assess additional needs.

11. Manage organizational changes within the Center.

12. Maintain consistent compliance with Company standards.

13. Resolve staff or patient conflicts.

14. Negotiate with vendors for Company needs.

15. Facilitate in-house community-based educational programs.

16. Maintain awareness of refractive surgery industry advances and regularly update knowledge of modern business practices.

17. Maintain Center record management systems.

18. Be actively involved in all co-management initiatives. 

In addition to a modern, progressive and friendly team culture, we offer:

1. Competitive Pay

2. Free LASIK

3. Medical/Dental Insurance

4. Paid Time Off Including Holidays

5. 401(k) Plan with 6% Match

6. Group Life Insurance

7. Long & Short-Term Disability Insurance

8. A Beautiful Work Environment

9. Company paid Figs scrubs

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s Degree required. Master’s degree a plus. At least 5 years of relevant business experience. Experience in healthcare is preferred. Candidates will complete some on-the-job training, but should already have the required skills, knowledge and work-related experience.

Language Ability:

Fluency of the English language. Excellent oral and written comprehension and expression. Speech clarity and recognition. Active learning and listening. Ability to respond to common inquiries and provide information to patients and colleagues. Good interpersonal skills.

Math Ability:

Ability to use basic mathematical methods or formulas for business related calculations. Ability to calculate percentages and make estimates. Ability to compile, tabulate, or verify information or data.

Reasoning Ability:

Ability to think critically, problem solve, use judgement and make decisions. Ability to collect data and establish facts. Ability to use logic. Ability to analyze data or information and use deductive and inductive reasoning.

Computer Skills:

Accounting Applications, Charting Software, Document Management Software, Microsoft Office Suite, Email, Calendar and Scheduling Software, Medical Software, Internet, Data Entry, Inventory Management Applications

Certificates and Licenses:

None required.

Supervisory Responsibilities:

Manages a team of direct reports.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. The work environment is indoors and environmentally controlled.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands and arms to handle, grasp, position, move and control objects; reach with hands and arms; talk and hear. Specific vision abilities required by this job include near vision, distance vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

SVML is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.