Cell Culture Solutions Sales Specialist (Boston area - Remote) - Gemini Bioproducts, LLC
Boston, MA
About the Job
Position: Cell Culture Solutions Sales Specialist
Class: Exempt
Reports to: Executive VP, Cell Culture Solutions Sales Specialist
Location: Boston area
Company Profile
Founded in 1985, GeminiBio serves the global biotechnology industry, from basic research to commercial production, with a focus on helping our customers accelerate the development of life- enhancing biotherapeutics.
The company focuses on producing cell culture products that help customers streamline their discovery, development, and production processes, and by making custom cGMP bioprocess liquids that radically simplify customers' manufacturing workflows – regardless of batch size.
Located in West Sacramento, California, GeminiBio has two manufacturing facilities, comprising a total of 57,000 square feet. To meet the stringent needs of biotechnology research and production customers, the company's cell culture sera and bioprocess liquid manufacturing facilities are segregated between animal origin-free cGMP manufacturing and animal component cGMP manufacturing.
GeminiBio is an ISO 13485 certified, FDA registered Class 1 Medical Device Manufacturer, aligned with 21 CFR Part 820.
Position Summary
As a Cell Culture Solutions Sales Specialist at GeminiBio, your primary focus will be on driving sales of our catalog Cell Culture Solutions and Process Liquids. This entails actively promoting and selling a diverse range of products, including human serum, fetal bovine serum, and GemPure high-purity water products. You'll collaborate closely with our Process Liquids Solutions Technical Sales Executives (TSEs) to identify and cultivate opportunities for custom cGMP process liquids manufacturing services, aimed at simplifying bioprocess workflows both upstream and downstream.
Your responsibilities will encompass generating, qualifying, and diligently following up on sales leads across various research and biotech/life sciences market segments. Effective collaboration with our channel partners will be crucial for indirectly reaching target customers, while you'll also be empowered to engage with customers directly when appropriate.
Ultimately, your key objective will be to achieve monthly, quarterly, and annual sales targets, both in terms of revenue and margin. Success in this role will rely on your proactive approach, collaborative spirit, and ability to navigate the complexities of the biotech and life sciences market.
Key Responsibilities:
- Develop and exhibit extensive and comprehensive knowledge of the research and biotech/ life- science (including bioproduction, gene therapy, and cell therapy) markets to enable effective customer engagement
- Develop and exhibit detailed knowledge of the Cell Culture Solutions and Process Liquid product offering, how these products are used, and demonstrate a clear understanding of the value these products provide to customers
- Effectively collaborate with GeminiBio Process Liquids Solutions Technical Sales Executives (TSEs) and internal cross functional teams to develop and deliver custom products/ solutions to end-customers
- Effectively manage defined sales process from early prospect identification, qualification, needs quantification, presentation, certification, quote, and, ultimately, P.O. receipt
- Possess and demonstrate keen ability to assess/ develop customer needs (i.e., probing and listening skills) and translate that into the customer's acceptance/ recognition of the need(s)
- Possess and demonstrate highly professional communication skills to ensure effective communication of GeminiBio product/ service features/ benefits and customer value
- Successfully manage customer relationships to drive initial purchase(s) and account growth via share of wallet expansion and customer retention
- Effectively collaborate with channel partners to drive opportunities and revenue
Core Competencies:
- Customer Centric
- Consistently aware of how work product impacts customer value and experience and works with intensity to optimize customer value and experience. Able to identify barriers and inefficiencies impacting customer value.
- Effective Teamwork
- Keen ability to collaborate with a diverse set of colleagues – often under pressure – to accomplish business objectives and deliver customer value. Able to identify – and correct – the issues degrading the success of teams.
- Personal Leadership
- Consistently delivers high-quality individual results, and when problems are encountered, able to be self-reflective and identify new ways of working to accomplish individual objectives. Strong level of personal accountability. Invests time and energy into professional development. Routinely takes the initiative to solve challenges and capitalize on business opportunities.
- Planning and Organizing
- Able to clearly identify the work that needs to be done and the order in which the work needs to be completed to generate the desired result. Consistently able to foresee challenges and barriers to success and then effectively develops – and implements – actions to accomplish objectives.
- Effective Communications
- Able to organize thoughts to communicate to colleagues concisely and accurately and, as needed, management. Oral and written communications
Company Values:
- Integrity
- Doing the right thing – the first time. Honoring and keeping commitments.
- Intensity
- Working with speed and focus to deliver the highest quality results – on time.
- Involvement
- Embracing unique perspectives and treating others with dignity and respect.
- Innovation
- Biased to improve processes and products to better serve customers and improve workflows.
Required Skills and Experience:
- BS in the life sciences, bio-engineering or related field. 5+ years of direct sales experience selling reagents, and workflow solutions into the life sciences markets. Established territory knowledge and key account contacts in research and biotech/ life-science accounts within your territory.
- Possess a hunter mentality with a proven track record of driving lead generation through leveraging next generation techniques (i.e. mining of LinkedIn, NIH grant/clinical-trial databases), and utilizing other social media channels (Twitter, Instagram and Facebook)
- Track record of penetrating and radiating key accounts (Research, Development, Process Development, Manufacturing) within territory.
- SFDC, blue sheet and org chart mapping experience.
- Knowledge of research and drug manufacturing processes
- Experience working with channel partners as well as direct selling
- Excellent and professional communication skills.
- Knowledgeable and experienced in working with SFDC, Excel, Word, and PowerPoint
- Knowledge and demonstration of SPIN based selling
- Creative, highly motivated self-starter with good insight and problem-solving skills, and highly able to effectively coordinate multiple tasks and projects.
Benefits and Compensation
- Base salary plus commission can range between $95K-$120K per year. Competitive salary/sales incentive plan based on experience.
- GeminiBio provides a competitive benefits package.
Environmental Elements & Physical Demands
- Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and computer screen, and hearing and speech to communicate in person, and over the telephone; must be able to bend, stoop, kneel, reach, push and pull drawers open and closed in the execution of duties.
- Must be able to travel overnight frequently.
EEO STATEMENT
GeminiBio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.