CCTV Operator from Collabera
Charlotte, NC
About the Job
Client: Banking and Financial
Role Title: CCTV Operator or Security Monitor
Location: Charlotte, NC, 28208 - Onsite
Duration: 12 months + Possible Extension
Schedule: Mon-Fri : (3:00 PM - 11:30 PM)
Pay Rate: ($18-$20) on an hourly basis.
Start date: ASAP
Role Description:
- This person will assist Security Response Center team members with processing emergency alarm and call processing
- They will perform system manipulation, placing the site in a mode so alarms don't get triggered
- This person will answer the calls when vendors get on site and leave the site
- Remote troubleshooting
Top Skills required:
- Customer service skills and remote troubleshooting experience are helpful in this role.
- Attention to detail, ability to multitask
- The office receptionist/clerk relays messages and copies information.
- They will be fielding calls from 3rd party vendors and team members
Required Technology Skills:
- Computer familiarity
- Experience with Sureview would be preferred.
Salary
18 - 19 /hour