Cavern Team Member - Roanoke College

The Cavern is a quick-service dining operation located in the Colket Community Center, and serves students and guests during evening and late-night hours. The Assistant Manager is a working supervisor position and performs operational supervisory functions under the direction of the Cavern PM Manager. This individual must have a disposition for providing excellent customer service, ability to teach and train others with differing skill and knowledge, and set the team’s pace for delivering excellent hospitality experiences. This position works evenings and Saturdays.

Key Responsibilities:

• Serves as a representative of Roanoke College, displaying courtesy, tact and respect in all interaction with our students, members of the RC community and with the general public.
• Serve customers with enthusiasm in a positive and friendly manner.
• Apply proper methods of safety and sanitation as instructed by the VDH and Dining Services Management.
• Supports daily operations and works with peers and management to provide excellent food and service.
• Develop strong knowledge of menu items and be able to provide customers with product details.
• Ensures that every menu item is prepared in a timely manner to ensure service is as close to preparation as possible, offering the highest-quality product.
• Follows regulations as set forth by Virginia Alcoholic Beverage Control Authority.
• Maintain the cleanliness of the production area, seating area, storage areas and equipment.
• Responsible for stocking and rotation of inventory.
• Complete station assignment responsibilities and help elsewhere as needed.
• Follow policy and procedures as established by Dining Service Management.
• Ensure daily and weekly cleaning tasks are completed as required in the café, seating areas and storeroom.
• Perform other duties as required.

Education, Experience, Skills, and Abilities:

• Nights and weekend availability required.
• Ability to meticulously maintain a clean and safe food service environment.
• Ability to work in a fast-paced environment.
• Ability to problem solve and work independently.
• Positive communication with guests and co-workers is essential.
• Required to obtain ServSafe certification within 6 months of hire.
• Quick Service Restaurant or food service experience preferred, but not required.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.