Catering Sales Manager - Omni Hotels & Resorts
Austin, TX
About the Job
Overview
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking Catering Sales Manager for the beautiful Barton Creek Resort & Spa!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
This role is eligible for both Omni's Catering Sales Incentive Plan, and Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Catering Sales Managers will be eligible to earn 2 WFH days and a 3rd day if they are 100% of YTD goal. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to.
Responsibilities
- Sell and solicit new and repeat local catering business (including the social and corporate markets) requiring less than 10 rooms.
- Plan, up sell, and coordinate all details with each client.
- Communication of function-arrangement to all responsible hotel departments.
- Communication with clients prior to conventions to initiate, negotiate, and close contracts for all catered functions.
- Coordinate with client’s contracted vendors (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction and ensure proper event execution
- Be present onsite during each event to ensure proper event setup and satisfaction of client which may involve nights and weekends
- Maximize revenues for the hotel through upselling techniques.
- Attend department meetings and other company required trainings.
- Complete other duties as assigned by management.
- Ensure all necessary items are in the group file.
- Work with client directly to form Banquet Event Orders within the guidelines of the hotel's policies and procedures allowing the group to accomplish their goals.
- Work with sales, reservations, front desk and parking to ensure group’s arrival and stay is consistent with hotel standards.
- Solve all group problems to the best of your or the hotel's ability within hotel's policies and procedures.
- Maintain a professional appearance and attitude at all times.
Qualifications
- 2+ year of experience as a Catering Sales Manager, and or like experience in event planning.
- Experience within weddings preferred.
- At least 1 year experience in a hotel setting, preferably 4 or 5 diamond resort.
- Experience with Delphi is a plus. Must be proficient in Microsoft Office.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com