Catering Sales Director, Levy Restaurants, Spokane Public Facilities - Compass Group, North America

Levy Sector Salary: 76000 Other Forms of Compensation: Commissions Pay Grade: 13 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 76K up...plus commissions As the Catering Sales Director you will manage the daily operations of all catering functions and coordinate all function activities with the catering sales and culinary teams. * Ensures all catering services exceed guest expectations * Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability * Communicates client's needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest's expectation of services * Has location specific food and beverage knowledge * Initiates contact with clients to secure their food and beverage selections in advance of event dates * Has strong attention to detail * Holds team accountable to steps of service to deliver great guest service * Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time * Ensures show quality standards are maintained at all times * Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members * Regularly obtains feedback from clients and guests to improve operations * Supports and communicates Company initiatives * Respond and assists in any departmental guest service issues * Executes all menus, promotions and programs * Develops and executes strategic research programs and plans in accordance with Core Signatures * Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more) * Achieves daily sales and assigned cost goals * Achieves assigned budget goals * Employs good safety and sanitation practices * Follows and enforces responsible alcohol service policies * Executes required daily reporting in a timely manner * Completes required department reports and compiles information at month end closing * Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook * Assures the continual process of revenue development * Promotes the sale of profitable Levy services * Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines * Assures the complete billing for client services and receipt of payments in accordance with Levy standards * Uses all performance management tools to provide guidance and feedback to team * Promotes a cooperative work climate, maximizing productivity and morale * Conducts regular scheduled meetings to ensure lines of communication are open between management and team members * Interviews, hires, trains and develops team members according to Levy guidelines * Displays a positive attitude towards team members Job Requirements * 3+ years of sales experience preferably in food and beverage * Bachelor's degree in hospitality management is preferred * High level of computer literacy * Passion for hospitality, food, and retail * Excellent interpersonal and stakeholder management skills Job Summary Job Summary: Working as the Catering Sales Director you will effectively coordinate and oversee all internal and external catering events. You are directly responsible for menu development as well as costing and marketing functions as they relate to the catering department. You will implement labor cost control and food cost control, manage preparation, transportation, and setup, and oversee operation and clean-up of all events. You are responsible for Event Coordination and Sales Financials. Key Responsibilities: + Hires, trains and develops managers, and is actively involved in the development of service techniques, menu presentation, policies and procedures + Creates reports of operating statements and operational budgets, and reviews the collection of receivables + Catering activities, books, plans & directed functions + Creates proposals, contracts and banquet event orders + Ensures all safety and sanitation procedures are followed in compliance with HACCP + Maintains local clients database and builds and maintains relationship with vendors + Performs related duties and special projects as assigned + Prepares and monitors budgets; financial targets and forecasts Preferred Qualifications: + Bachelor's degree is preferred or equivalent professional experience + Proven track record for meeting sales goals + Strong knowledge of current food, industry trends and fine dining points of service + A minimum of five to eight years of experience in hospitality industry including three years' experience in catering sales + Supervisory, scheduling, training and coaching skills + Ability to assess client requirements and deliver ensuring client satisfaction + Must be able to write menu proposals in consultation with chefs + The ability to supervise food preparation, service and clean-up is also essential + Knowledge of A/V equipment with the ability to set up and break down for events + Superior quantitative, oral and written communications and problem-solving/strategizing skills + Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess + attention to detail + Excellent overall computer skills with advanced knowledge of Excel and PowerPoint + Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business. + Conformity to the highest standards of personal integrity and ethical behavior + Exceptional client relations and customer service abilities Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/) Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off Plan + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Req ID: 1313538 Levy Sector [[Cust_clntAcName]] JOHN SKAGGS [[req_classification]]