Catering Sales Coordinator - 4 Rivers Smokehouse

JOIN OUR 4RIVERS CATERING TEAM

The 4 Rivers Smokehouse Catering Sales Coordinator is responsible for providing overall

administrative support to the catering department, and to the Catering Sales Managers. Position reports directly to the Central Kitchen Catering Office Manager and General Manager, with a dotted line to the Catering Sales Director. Regular attendance is essential to the successful performance of this role. All team members must exhibit behaviors consistent with the company’s culture.

What is in it for you?:

Benefits of joining the 4R Family include:

• We hire immediately!
• Daily Pay: Access to your pay when you need it. Work today, get PAID today!
• NO LATE nights, SUNDAYS OFF & Flexible Schedule (to include working closing shifts and rotating Saturdays)
• Telemedicine Coverage
• Medical Coverage (eligible after working full time with the company for 60 DAYS!)
• Dental and Vision Coverage (FULL TIME & PART TIME)
• Free employee meal for every shift and discounts at 4 Rivers and The Coop
• 401(k) program and match
• Pet Insurance
• Paid Vacation (eligible after working full time with the company for 1 year)
• Up to six weeks paid parental leave (full time team members)
• Employee Assistance Program
• Mental Health Services
• Career Development in 4R University
• Discounts on subscriptions to O-Town Compost and The Farmacy
• Quarterly team building outings and Yearly Company Celebrations
• Community Serve Days

**Part time team members are eligible for MANY of the benefits above

What you will bring to the table:

Required

• Strong oral and written communication skills
• Detail oriented with attention to order accuracy
• Responsive to client inquiries and needs
• Adaptable and flexible to change
• Demonstrated willingness and ability to learn
• Strong interpersonal skills
• Professionalism
• Outgoing and friendly
• Demonstrated ability to thrive in a team environment
• Adheres to system standards and parameters
• Maintain confidentiality
• Well organized

Preferred

• Associates degree
• Minimum of 2-3 years of administrative support experience strongly preferred
• Strong customer service experience and skills
• Strong Microsoft Office skills
• Familiarity with catering software

Some Responsibilities include (but are not limited to):

• Responsible for fielding all incoming calls for catering pick-up and catering delivery orders for Central Florida and all outer market catering orders, catering office emails, and website inquiries (from Catering Sales Director) and for entering catering orders into MSI
• Responsible for general knowledge of full-service catered events in order to answer client questions and for general administrative support including but not limited to entering a full-service order into the catering software, updating/changing the order as needed, collecting payments, and updating full-service event notes as required
• Assess client needs and respond/make recommendations within catering system standards
• Utilize upsell opportunities during interaction with customers when applicable/appropriate
• Responsible for securing deposits and payments associated with catering orders/events and following up with clients regarding A/R and overdue balances
• Responsible for assisting/supporting Catering Sales Managers by occasionally interacting directly with clients as required for support, entering client orders into MSI, making updates/changes to orders and communicating those changes with operations, and assisting CSMs in collecting payment
• It is the responsibility of the CSM to solicit (sell), secure/close business, and maintain/cultivate the relationship with their clients.
• It is the responsibility of the Catering Sales Coordinator to support the CSM through administrative tasks including but not limited to the afore mentioned responsibilities
• Responsible for event/staffing coordination and support
• Perform general administrative and clerical functions such as copying, printing, scanning, filing and faxing
• Other duties as needed in support of the overall catering department operation

At 4 Rivers, all talent is given equal opportunity| Drug Free Workplace | Background Checks Required

4 Rivers Smokehouse began with the launch of the “Barbecue Ministry” in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer. This one event resulted in a passion for supporting local schools, churches, and charitable organizations. After trials, tribulations, and a whole lot of burnt ends, we finally flipped that “Hot Brisket Now” sign on in October of 2009. Within the first hour, a line had formed out the door…and then around the corner.

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